crusher11 856 Posted December 24, 2022 Share Posted December 24, 2022 Seems like the TV is incapable of playing it, but the app doesn't realise this and therefore there's no transcode, leaving the film silent. Link to comment Share on other sites More sharing options...
Luke 37133 Posted December 25, 2022 Share Posted December 25, 2022 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
crusher11 856 Posted December 26, 2022 Author Share Posted December 26, 2022 You want a log of nothing happening? Link to comment Share on other sites More sharing options...
Luke 37133 Posted December 26, 2022 Share Posted December 26, 2022 Yes please, thanks. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 5, 2023 Author Share Posted January 5, 2023 An attempt to generate logs for this exposed a larger issue, see logs in the "my server is FUBAR" thread in the testing area. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 8, 2023 Author Share Posted January 8, 2023 @Luke? Link to comment Share on other sites More sharing options...
Luke 37133 Posted January 9, 2023 Share Posted January 9, 2023 16 hours ago, crusher11 said: @Luke? Are you back into your server now? Can we please see the log file from an example as requested? Thanks. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 9, 2023 Author Share Posted January 9, 2023 On 1/5/2023 at 11:36 PM, crusher11 said: see logs in the "my server is FUBAR" thread in the testing area. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 11, 2023 Author Share Posted January 11, 2023 @Luke? Link to comment Share on other sites More sharing options...
Luke 37133 Posted January 11, 2023 Share Posted January 11, 2023 Which log shouldn't I look at. What time did the problem occur? What file was it? Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 12, 2023 Author Share Posted January 12, 2023 The Apartment. The earliest logs on that post. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 15, 2023 Author Share Posted January 15, 2023 @Luke? Do you not monitor this subforum or something? Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 18, 2023 Author Share Posted January 18, 2023 @Luke here are clean logs, just relating to The Apartment. My first thought was that 24-bit PCM audio was the problem but it actually isn't, because it's transcoding due to a bitrate limitation and thus the audio gets transcoded into AAC anyway. And 16-bit PCM doesn't work either. Native AAC, on a file that doesn't need transcoding, plays fine. There's no error or anything, there's just no audio. embyserver-63809671406.txt embyserver-63809671516.txt ffmpeg-transcode-3a4da699-3c6b-46e2-84c3-57f64c7f2c02_1.txt ffmpeg-transcode-5a9ccd99-e11a-40ba-970f-5ccdc86cc546_1.txt ffmpeg-transcode-44dbf3f4-37ac-462e-81cc-60a8bec02559_1.txt ffmpeg-transcode-f6576bfa-f933-489f-bf52-fb1414c25b65_1.txt Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 21, 2023 Author Share Posted January 21, 2023 @Luke? Link to comment Share on other sites More sharing options...
Luke 37133 Posted January 22, 2023 Share Posted January 22, 2023 Yea I think we'll have to add a condition to force it to transcode. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 22, 2023 Author Share Posted January 22, 2023 1 minute ago, Luke said: Yea I think we'll have to add a condition to force it to transcode. But it is transcoding. Link to comment Share on other sites More sharing options...
Luke 37133 Posted January 22, 2023 Share Posted January 22, 2023 2 minutes ago, crusher11 said: But it is transcoding. In your first post you said it wasn't. Then you provided ffmpeg logs. I clicked one of them and it was from a video file. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 22, 2023 Author Share Posted January 22, 2023 6 hours ago, Luke said: In your first post you said it wasn't. Then you provided ffmpeg logs. I clicked one of them and it was from a video file. My first post was a guess based on a user report. I've since had a look at it myself. It's transcoding due to the bitrate, but the audio remains muted. Link to comment Share on other sites More sharing options...
Luke 37133 Posted January 22, 2023 Share Posted January 22, 2023 Can we please see a log example? Thanks. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 22, 2023 Author Share Posted January 22, 2023 57 minutes ago, Luke said: Can we please see a log example? Thanks. I posted logs already, in this thread: Link to comment Share on other sites More sharing options...
Luke 37133 Posted January 22, 2023 Share Posted January 22, 2023 9 hours ago, crusher11 said: I posted logs already, in this thread: Which log shouldn't I look at. What time did the problem occur? What file was it? Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 23, 2023 Author Share Posted January 23, 2023 10 hours ago, Luke said: Which log shouldn't I look at. What time did the problem occur? What file was it? Those logs consist solely of playback of The Apartment, I rotated the log before and after testing. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 25, 2023 Author Share Posted January 25, 2023 @Luke? Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 27, 2023 Author Share Posted January 27, 2023 I don't understand why this thread keeps getting ignored. Link to comment Share on other sites More sharing options...
crusher11 856 Posted January 29, 2023 Author Share Posted January 29, 2023 @Luke this is getting silly. Link to comment Share on other sites More sharing options...
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