philippemiller 2 Posted December 3, 2022 Posted December 3, 2022 I am having trouble playing back any 4k movies from my library using emby theater. I recently got myself a xbox series S and a soundbar. When I press play the screen will stay black, while it "plays" I can access the popup menu and the dashboard shows that I am reading the file. But no sound or Image at all like they are incompatible or something. If i try to access advanced tips for geeks it crashes the app back to xbox home screen. I am connected to my server locally so bandwith shouldn't be a problem. The dashboard shows that it direct plays most 4k movies I have but even when it's not direct play and transcoding, the image is always black and no sound with 4K content. I've tried a few 1080p and it worked fine. The same movies play fine on web browsers and mobile apps. Do you have any idea what could be wrong? For your information I am using a Samsung HW-Q600b not using ARC. Instead the xbox is connected directly into the xbox and then to the TV.
MBSki 1089 Posted December 3, 2022 Posted December 3, 2022 4k videos don't work on Xbox. We've asked @Luke to fix it, but I don't think he's had the time to look into it.
philippemiller 2 Posted December 4, 2022 Author Posted December 4, 2022 Thanks for the update, I bought plex and it works great. 2
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