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philippemiller
Posted

I am having trouble playing back any 4k movies from my library using emby theater.

I recently got myself a xbox series S and a soundbar.

When I press play the screen will stay black, while it "plays" I can access the popup menu and the dashboard shows that I am reading the file. But no sound or Image at all like they are incompatible or something. If i try to access advanced tips for geeks it crashes the app back to xbox home screen.

I am connected to my server locally so bandwith shouldn't be a problem. The dashboard shows that it direct plays most 4k movies I have but even when it's not direct play and transcoding, the image is always black and no sound with 4K content. I've tried a few 1080p and it worked fine.

The same movies play fine on web browsers and mobile apps.

Do you have any idea what could be wrong?

For your information I am using a Samsung HW-Q600b not using ARC. Instead the xbox is connected directly into the xbox and then to the TV.

 

Posted

4k videos don't work on Xbox. We've asked @Luke to fix it, but I don't think he's had the time to look into it.

philippemiller
Posted

Thanks for the update, I bought plex and it works great.

  • Like 2

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