jscoys 142 Posted November 29, 2022 Share Posted November 29, 2022 Hello, I noticed that Emby is not working anymore on IPAD mini 2 (2014 model with IOS 12.5.6) starting from Emby IOS version 2.2.6 (3). Tried several times to uninstall it, reinstall it without success. Same for 2.2.6 (4). It remains stuck on the Emby logo screen from the very beginning, and nothing happens, have to kill the app. Version 2.2.6 (1) works properly. Something changed between 2.2.6 (1) & 2.2.6 (3)? Link to comment Share on other sites More sharing options...
Luke 33618 Posted November 29, 2022 Share Posted November 29, 2022 HI, are you able to update to iOS 12.6? Link to comment Share on other sites More sharing options...
jscoys 142 Posted December 2, 2022 Author Share Posted December 2, 2022 Hello Luke! Well seems 12.5.6 is the last subversion of IOS 12 we can get... About iOS 12 Updates - Apple Support To be honest I don't see how a small version increment from 12.5.x --> 12.6 could have fixed the issue here. Seems related to something that changed in the Emby IOS App. Did you check if there is a specific change between 2.2.6 (1) & 2.2.6 (3) that could explain the issue? Link to comment Share on other sites More sharing options...
jscoys 142 Posted December 19, 2022 Author Share Posted December 19, 2022 @Luke something about it? Should we consider that the Emby app is not officially working anymore on iOS 12 and that iOS 13 is required? Link to comment Share on other sites More sharing options...
Luke 33618 Posted December 19, 2022 Share Posted December 19, 2022 Hi, yes hopefully that's not the case, but we might have to do that. Link to comment Share on other sites More sharing options...
jscoys 142 Posted December 19, 2022 Author Share Posted December 19, 2022 Ok and did you check the changes in the code between 2.2.6 (1) & 2.2.6 (3)? I’m pretty sure it’s just a very small thing that you can fix to make it work again. Let me know if you need me to test anything. Link to comment Share on other sites More sharing options...
K1ng_Lear 150 Posted February 4 Share Posted February 4 Yesterday got my wife's iPad an automatic update of the app from the app store from 2.2.5 to 2.2.6. Unfortunately doesn't the app start anymore. It freezes at start screen with the emby logo while the further version runs without any issue. I attached the server log. embyserver.txt 1 Link to comment Share on other sites More sharing options...
Luke 33618 Posted February 5 Share Posted February 5 Hi, it's not specific to 2.2.6. Please follow along here: Thanks. Link to comment Share on other sites More sharing options...
K1ng_Lear 150 Posted February 6 Share Posted February 6 Meanwhile the same issue here. Link to comment Share on other sites More sharing options...
Seppel81 2 Posted February 6 Share Posted February 6 Hello, please don't be surprised, I don't write in English that often. Unfortunately, I also have the problem. The problem has arisen only two days ago. The iPad I use as a sport iPAD with Emby.... Had thought the app had a problem, reinstalled unfortunately again only the Emby logo. Then reset iPad, installed Emby and again only the Emby logo. When installing more apps I noticed something: The iOS system is already older and in the iOS App Store comes the message: The app can not be installed, should the latest for the iOS be installed? This came with all apps except the Emby app. Can it be that not the latest Emby App version for the 12.x iOS iPAD Model: iPad Air Number: A1475 iOS: 12.5.7 Link to comment Share on other sites More sharing options...
tampoon 5 Posted February 6 Share Posted February 6 also having the same issue here. my older ipad air and ipad minis both running 12.5.7 and can not be updated beyond that no longer work as of the latest update. have 2 newer ipads that run 15 and 17 both working fine. any way to get back to the old version of the app? 1 Link to comment Share on other sites More sharing options...
fewpeople 5 Posted February 8 Share Posted February 8 Same here , and also tried latest version of ap Link to comment Share on other sites More sharing options...
PaoloPinkel 4 Posted February 8 Share Posted February 8 the same here, the app starts and hangs with Emby logo (iOS12.5.7 and Emby 2.2.6) Link to comment Share on other sites More sharing options...
ZeldaYa 0 Posted February 9 Share Posted February 9 Emby for iOS 2.2.6 doesn't work properly on an iPhone 8 Plus with iOS 12.4, as it gets stuck on the app's launch page and cannot be resolved by restarting the device or reinstalling the app. Link to comment Share on other sites More sharing options...
fewpeople 5 Posted February 9 Share Posted February 9 i'm sure a lot of people like me are using old ipads as emby only players. hope it gets fixed soon 2 Link to comment Share on other sites More sharing options...
simono5 21 Posted February 10 Share Posted February 10 Same Problem iPad Air 12.5.7 Emby 2.2.7 Link to comment Share on other sites More sharing options...
Luke 33618 Posted February 13 Share Posted February 13 Hi, yes we're looking into the iOS 12 problem. Thanks. 1 Link to comment Share on other sites More sharing options...
Leinad86 4 Posted February 16 Share Posted February 16 Hello everyone, one of my users has the same problem. iPad mini IOS 12.5.7. emby app hangs after launch. Reinstalling emby and ipdad didn't work. He then tried to go to emby via Safari/Chrome, not even that works for him anymore. All other devices work perfectly. @Luke is there anything new about the status and when can a fix be expected? Thanks very much 1 Link to comment Share on other sites More sharing options...
jang430 7 Posted February 20 Share Posted February 20 Same thing here. I also didn't update the app manually, but I think it did, hence no longer working, stays hung. 1 Link to comment Share on other sites More sharing options...
Luke 33618 Posted February 21 Share Posted February 21 Hi, yes we are looking into it. Thanks. 2 Link to comment Share on other sites More sharing options...
fewpeople 5 Posted February 28 Share Posted February 28 Any news on this ? , i hope we all don't have to buy $700 ipads to fix this. 1 Link to comment Share on other sites More sharing options...
Luke 33618 Posted February 28 Share Posted February 28 10 hours ago, fewpeople said: Any news on this ? , i hope we all don't have to buy $700 ipads to fix this. Hi, not yet but we are looking into it. Thanks. 1 Link to comment Share on other sites More sharing options...
Seppel81 2 Posted March 31 Share Posted March 31 On 2/28/2023 at 10:01 PM, Luke said: Hi, not yet but we are looking into it. Thanks. Is there already a date for the bug fix. This is really really annoying. Thanks 1 1 Link to comment Share on other sites More sharing options...
uhu2001de 1 Posted April 9 Share Posted April 9 We have now April. From November to today no bugfix. Please restore the old Version or make the old version selectable in the app store. Thanks uhu2001de 1 Link to comment Share on other sites More sharing options...
tampoon 5 Posted April 9 Share Posted April 9 Plz do. I thought there was a way to have old apps that work with up to x iOS version available. I'm at the point that I'm about to purchase a POS android tablet just to resolve this. At least on Android this is less likely to happen. Link to comment Share on other sites More sharing options...
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