Emby Premiere does not accept the key

[franco72 2]

F-4-423 TOS 5.0.176. I insert a valid Premiere key from Emby, but premium functions are still blocked on the NAS server. However, if you go through http://app.emby.media/ then Emby's website "sees" that premium is activated. All client devices (Android TV) receive premium from the NAS server without problems.

But when logging in directly to the NAS via http://192.168.100.25:8181/emby/ premium functionality is not available.

TerraMaster technical support advised: "Go to Control Panel - Shared Folders and delete "Emby". Then uninstall the Emby app, clear the browser cache and reinstall it."

Unfortunately, it didn't help.

I even reinstalled the OS and created a new profile in Google Chrome to guarantee a clean cache and cookies.

[ebr 14910]

HI.  

More than likely, something is blocking validation of the key.  Please try the below and provide the server log from when you completed those steps if they do not resolve the issue.

 

My Emby Key Says it is Invalid or Missing

[gh0stwriter 3]

So, what is blocking it is NGINX....look at the screenshot above and you will see that the ports are not the default Emby ports... they are redirected through NGINX.

Anyway you can just change the port to the default emby port and it will work as intended I just, sadly the icon on the TOS desktop doesn't use the correct URL but the proxied one (no idea what the point is of proxying Emby like that honestly).

It would be nice if there were a workaround in emby to redirect the URL if an incorrect port is detected....since the chance of this being fixed in TOS is low. Alternatively the authentication method could compensate for that, but that is beyond my pay grade.

Also as long as you use the correct URL it should not affect other clients since the normal ports are accessible.

Edited January 11, 2023 by gh0stwriter

[gh0stwriter 3]

Franko72 confirmed on the teramaster forum that this was the same issue he had. And correcting the port to the default port allows authentication to occur. Basically Teramaster breaking a basic configuration... so not that surprising.

https://forum.terra-master.com/en/viewtopic.php?p=23891#p23891

Edited January 13, 2023 by gh0stwriter

[franco72 2]

11 hours ago, gh0stwriter said:

Franko72 confirmed on the teramaster forum that this was the same issue he had. And correcting the port to the default port allows authentication to occur. Basically Teramaster breaking a basic configuration... so not that surprising.

https://forum.terra-master.com/en/viewtopic.php?p=23891#p23891

Yes. The Emby shortcut on the TOS 5 desktop for some reason redirects requests through not the "native" port of Emby 8096, but to its 5443, which is why the license validity check is blocked.

That is, for the premium functionality to work correctly, you need to log into Emby not from a shortcut on the desktop, but from the link: "YOUR_NAS_IP:8096/emby/web/index.html #!/home"

[Luke 37046]

HI, is this still happening with TOS 5?

[franco72 2]

14 hours ago, Luke said:

HI, is this still happening with TOS 5?

Yes, it is in iOS 5 and iOS 5.1 if you use the input from the shortcut on the desktop. But there is no problem if you use the "YOUR_NAS_IP:8096" link for Emby

Also there is no problem on client applications, they get premium from NAS without problems

[Luke 37046]

OK I'll try to raise this with TerraMaster developer support. Thanks.