Kavalera Posted November 15 Share Posted November 15 Hi there from everything was working fine till several days ago when i try to start EMBY on my LG WebOS and circle start (loading icon) and after a while ask for way of log in. I try everything but it looks that there is some problem. I think that probably it is something in my router or some firewall or antivirus but i don't know what exacly. Do you have any idea what to check in order to solve issue. Thank you very much Link to comment Share on other sites More sharing options...
GrimReaper Posted November 15 Share Posted November 15 Hi there, see: Link to comment Share on other sites More sharing options...
Luke Posted November 15 Share Posted November 15 Hi there, yes can we please look at an example? Thanks ! Link to comment Share on other sites More sharing options...
Kavalera Posted November 15 Author Share Posted November 15 Excuse me but i didn't understand what to do. Now i try new Emby connect put PIN. PIN was confirmed then TV loading circle start and again show me to select server and when i select server there is message that cannot connect. Which details do you need? Link to comment Share on other sites More sharing options...
Kavalera Posted November 15 Author Share Posted November 15 If you need pictures pkease find it Link to comment Share on other sites More sharing options...
Kavalera Posted November 15 Author Share Posted November 15 (edited) Windows version is 11,Emby is with final PC update, webos also is last version i have just uninstall and install. If you need something more please let me know? Edited November 15 by Kavalera Link to comment Share on other sites More sharing options...
GrimReaper Posted November 15 Share Posted November 15 If you cannot establish local connection, that usually indicates some firewall issue on the host machine. Go through the steps here: Emby Connectivity If you're trying to establish remote connection, go here: Emby Server Remote Setup Do tell which steps worked and which didn't. Link to comment Share on other sites More sharing options...
Kavalera Posted November 15 Author Share Posted November 15 I follow the steps and open 8096 and 8920, after that restart and again nothing :(. Now i am trying to find if i need to open that ports also in Trend Micro Antivirus but it looks that it is no needed Link to comment Share on other sites More sharing options...
Kavalera Posted November 15 Author Share Posted November 15 Here you can see which ports are open Link to comment Share on other sites More sharing options...
Luke Posted November 16 Share Posted November 16 19 hours ago, Kavalera said: Here you can see which ports are open @Kavalera I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
Kavalera Posted November 16 Author Share Posted November 16 I have already test it yesterday and not work. Before when i set up and work i have used emby connect then pin and work. For some reason after a while stop to work and ask ne to show server, when i choose server then i see some error message. Please see pictures. Also intereating point is that from TV i see the Nitro PC (this is PC where Emby is installed) i also see my router samba HDD but didnt see EMBY. Link to comment Share on other sites More sharing options...
Luke Posted November 16 Share Posted November 16 @Kavalera did you go through all of the steps in the document such as trying from another device such as a smart phone? What was the result of that? Link to comment Share on other sites More sharing options...
Kavalera Posted November 16 Author Share Posted November 16 Now i try with one old PC and result is like picture Link to comment Share on other sites More sharing options...
Kavalera Posted November 17 Author Share Posted November 17 What should i do now? As i show above needed ports should be open. Link to comment Share on other sites More sharing options...
Kavalera Posted November 18 Author Share Posted November 18 (edited) Hello, any ideas for solving . I have talk with Trend Micro Anti-virus support and they told me that there is no VPN and no blocking of the ports. We have disable anti virus softwate totally and stil not work. Also ibtereating point is that PLEX is working but not and EMBY Edited November 18 by Kavalera Link to comment Share on other sites More sharing options...
Luke Posted November 18 Share Posted November 18 I would check Windows Firewall because there could a rule added that is blocking Emby Server. Something on your server machine is blocking the connection, you just have to find out what that is. I understand you're saying that Plex is working, but please be advised they have an internet relay service where they can route everything through their servers, and this switches on automatically anytime a direct connection can't be established. Emby Server doesn't have that, nor do we plan to have that as we prefer to remain a private personal media server. But that does mean a direct connection from device to server will be required. Link to comment Share on other sites More sharing options...
Luke Posted November 18 Share Posted November 18 When this happens are you able to use the server web interface directly on the server machine? Link to comment Share on other sites More sharing options...
Kavalera Posted November 18 Author Share Posted November 18 Hi Luke, From server machine everything us ok. I open it, i see library, i can go to settings, to see server details for local and external connection and all settings. I also think that it is something in windows firewall but don't know what to check Link to comment Share on other sites More sharing options...
Kavalera Posted November 24 Author Share Posted November 24 Hi Luke Any idea what to check. I use some software and see that 8096 is listening so it is open. I cannot find 8920 as open even if i add it in Firewall rule. Is it mandatory to be open.Please se below picture. Link to comment Share on other sites More sharing options...
Luke Posted Monday at 06:11 PM Share Posted Monday at 06:11 PM @Kavalera are you still having an issue with this? Were you able to resolve it? Link to comment Share on other sites More sharing options...
Kavalera Posted Monday at 07:12 PM Author Share Posted Monday at 07:12 PM No, i am not so big expert in this area and i don't know what to check. Last thing was that one of the ports was in listening mode which mean is open but TV cannot run Emby Link to comment Share on other sites More sharing options...
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