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Unable to download videos for offline viewing


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I have Emby client app installed on my iMac running on macOS Ventura 13.0. I'm trying to download a movie on my local disk for offline viewing. However, the process is stuck at "Ready to Transfer" and not moving at all.

I've created a folder on my Mac and have set up folder sync on this folder. I've provided Read/ Write access to all users on this folder. I've provided the Full Disk Access to Emby on my MAC.

The Emby server if hosted on Synology NAS DS918+. I've also mounted this folder on the Synology NAS and provided Emby the Read/ Write access to this folder.

Below is a snapshot of the log from embyserver.txt. Looks like that there is an access issue. But I don't know what else needs to be done here. Any pointer will be appreciated. Also attaching the complete embyserver.txt file. is the IP of my iMac.


2022-10-25 12:45:19.676 Error App: Error transferring sync job file
	*** Error Report ***
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_x86_64.spk
	Operating system: Linux version 4.4.180+ (root@build3) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Oct 18 15:05:01 CST 2022
	Framework: .NET 6.0.8
	OS/Process: x64/x64
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll =======> This refers to the location where Emby  server is hosted.
	Processor count: 4
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/ Sync Folder/Videos/The Fireball (1950)' is denied.
	 ---> System.IO.IOException: Permission denied
	   --- End of inner exception stack trace ---
	   at System.IO.FileSystem.CreateDirectory(String fullPath)
	   at System.IO.Directory.CreateDirectory(String path)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
	   at FolderSync.SyncProvider.SendFile(SyncJob syncJob, String originalMediaPath, String inputPath, Boolean isMedia, String[] outputPathParts, SyncTarget target, IProgress`1 progress, CancellationToken cancellationToken)
	   at Emby.Server.Sync.MediaSync.SendFile(SyncJob job, String originalMediaPath, IServerSyncProvider provider, String inputPath, Boolean isMedia, String[] pathParts, SyncTarget target, SyncOptions options, IProgress`1 progress, CancellationToken cancellationToken)
	   at Emby.Server.Sync.MediaSync.GetItem(IServerSyncProvider provider, SyncTarget target, SyncJobItem jobItem, IProgress`1 progress, CancellationToken cancellationToken)
	Source: System.Private.CoreLib
	TargetSite: Void CreateDirectory(System.String)
	InnerException: System.IO.IOException: Permission denied




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