Emby 4.7.8 crashes during library rescan

[samulopezperez@outlook.com 1]

Hi,

Since a couple of days I am not able to rescan my photo library. I have about 50.000 files and my NAS is a Terramaster F2-410. I have created the library years ago without any issue. I am currently running the latest TOS 5 patch. The problem is only with this library, I have ten libraries (movies, music, photos) and are working fine but when I perform a full rescan or I do it in this photo library, the resoruces are at 100% and emby crashes. I attach a log just in case you can help me.

embyserver (1).txt

[Luke 37008]

Hi, please try removing these plugins:

2022-10-11 11:03:27.790 Info App: Loading MediaBrowser.Plugins.SmtpNotifications, Version=3.1.6.0, Culture=neutral, PublicKeyToken=null from /Volume1/Emby/plugins/MediaBrowser.Plugins.SmtpNotifications.dll
2022-10-11 11:03:27.790 Info App: Loading DiskSpace, Version=1.0.6.0, Culture=neutral, PublicKeyToken=null from /Volume1/Emby/plugins/DiskSpace.dll
2022-10-11 11:03:27.790 Info App: Loading CoverArt, Version=4.1.18.0, Culture=neutral, PublicKeyToken=null from /Volume1/Emby/plugins/CoverArt.dll
2022-10-11 11:03:27.791 Info App: Loading statistics, Version=3.0.3.10, Culture=neutral, PublicKeyToken=null from /Volume1/Emby/plugins/Statistics.dll

Then restart the server and see how that compares. Thanks.

[Happy2Play 8242]

Only thing I am seeing is Collections are broken do to legacy path as they moved from /data/collections to /metadata/collections but you have old database entry.

2022-10-11 11:06:02.086 Error BaseItem: Error refreshing item Collections 9d7ad6af-e9af-a2da-b1a2-f6e00ad28fa6 /Volume1/Emby/root/default/Collections
	*** Error Report ***
	Version: 4.7.8.0
	Command line: /Volume1/@apps/emby/emby-server/system/EmbyServer.dll -programdata /Volume1/Emby -ffdetect /Volume1/@apps/emby/emby-server/bin/ffdetect -ffmpeg /Volume1/@apps/emby/emby-server/bin/ffmpeg -ffprobe /Volume1/@apps/emby/emby-server/bin/ffprobe -defaultdirectory /mnt/public -updatepackage emby_TOS5_APP_{version}_x86_64.tpk
	Operating system: Linux version 4.19.165+ (root@developer) (gcc version 7.1.0 (Buildroot 2017.08-rc1)) #435 SMP Tue Aug 9 10:27:33 CST 2022
	Framework: .NET 6.0.8
	OS/Process: x64/x64
	Runtime: Volume1/@apps/emby/emby-server/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /Volume1/Emby
	Application path: /Volume1/@apps/emby/emby-server/system
	System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/Volume1/Emby/data/collections'.
	   at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
	   at System.IO.Enumeration.FileSystemEnumerator`1.Init()
	   at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
	   at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
	   at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path, Boolean clearCache)
	   at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
	   at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetFiles(String[] paths, IDirectoryService directoryService)
	   at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetImages(BaseItem item, LibraryOptions libraryOptions, String[] paths, Boolean arePathsInMediaFolders, IDirectoryService directoryService)
	   at MediaBrowser.LocalMetadata.Images.CollectionFolderLocalImageProvider.GetImages(BaseItem item, LibraryOptions libraryOptions, IDirectoryService directoryService)
	   at Emby.Providers.Manager.ItemImageProvider.<>c__DisplayClass5_0.<ValidateImages>b__0(ILocalImageFileProvider i)
	   at System.Linq.Enumerable.SelectManySingleSelectorIterator`2.ToList()
	   at Emby.Providers.Manager.ItemImageProvider.ValidateImages(BaseItem item, LibraryOptions libraryOptions, IEnumerable`1 providers, IDirectoryService directoryService)
	   at Emby.Providers.Manager.MetadataService`2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, LibraryOptions libraryOptions, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Entities.BaseItem.RefreshMetadata(MetadataRefreshOptions options, LibraryOptions libraryOptions, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Entities.Folder.RefreshMetadataRecursive(BaseItem[] children, MetadataRefreshOptions refreshOptions, LibraryOptions libraryOptions, Boolean recursive, IProgress`1 progress, CancellationToken cancellationToken)
	Source: System.Private.CoreLib
	TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)

Workaround in this topic and your path will be /Volume1/Emby/root/default/Collections

 

But the last couple minutes of the log are odd in ScheduledTasks.

 

[samulopezperez@outlook.com 1]

Hi There,

Thank you for your answers. I tried the workaround that Happy2Play, I deleted the path /Volume1/Emby/root/default/Collections but I wasn't able to rescan the libraries.

And I also have removed the four plugins that Luke says from Emby but same issue, the rescan get stuck at about 95%.

I attach a new log.

Thanks again for all your help.

embyserver (1) (1).txt

[Happy2Play 8242]

@samulopezperez@outlook.com Sorry but you posted the same log as before.

[Luke 37008]

Also why exactly do you think it's stuck? Could it just be that it's taking a long time?

[samulopezperez@outlook.com 1]

Hi,

After starting the scan of the photo library or a full scan Emby crashes always and all the resources of the OS are consumed at 100% (ram and cpu). My Emby configuration wasn't modify for a long time, a full rescan was done as a schedule task every 12 hours. 

New logs were attached.

Thanks

embyserver-63801329746.txt hardware_detection-63801329759.txt embyserver (2).txt

[samulopezperez@outlook.com 1]

I have removed the photo library and a rescan ends properly. Then I restarted Emby and added again the library but Emby crashed again. Embyserver(2).txt file has the log when Emby crashed again.

Thanks in advance

embyserver-without library Fotos-rescan end ok.txt embyserver (2).txt

[Luke 37008]

Ok yes there is an issue where certain photo files can cause this. If you need immediate relief it is resolved in the 4.8 beta channel. Thanks.

[samulopezperez@outlook.com 1]

Thank you Luke, I can wait, no problem!