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Moive with different parts will no longer show the Poster


fivedays

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fivedays

Hi there,

I just update the Emby win to the latest version as V4.7.8.0 and I found that the moives with different parts will no longer show the Poster. When I get into the detail of the movie, all metadata is there except the poster, and the Part 2 is actually showing the Poster. Not sure what cause it. Would you please kindly take a look? Thanks.

 

Best,

Nathan.

  • Agree 1
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fivedays
1 hour ago, Luke said:

hi there, that's strange. If you refresh the metadata on the movie, does that resolve it?

@Happy2Play are you able to reproduce?

When I refresh the metadata, it actually replace the part 2 poster with screenshot rather than the poster. And the Part 1 poster is still blank.

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Happy2Play

@fivedays Can you show us screenshots of a specific example.

@LukeAs it looks correct to me.

This test was metadata/images not with media. 4.7.8.0

image.png.9878eab4dc3ed0d0a9c071494878597c.png

image.thumb.png.0c8dac025328fa76b42b8ede9a86336d.png

Edited by Happy2Play
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10 minutes ago, fivedays said:

When I refresh the metadata, it actually replace the part 2 poster with screenshot rather than the poster. And the Part 1 poster is still blank.

Can you please show a screenshot of what you see? Thanks.

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fivedays

It seems like when the scrapper can find the movie, it worked fine.

But when it comes to a movie that is not from a scrapper, it has some issue.

I just checked the folder where the moive sits. Emby actually delete the poster.jpg and fanart.jpg when I refreshed the metadata. I disabled the scapper in this library and check the save the image in the movie folder. And the Movie with only one part is working fine. Here is the Log file:

Quote


2022-10-03 14:30:15.644 Info LibraryMonitor: Data (M:\Data) will be refreshed.

2022-10-03 14:32:36.044 Info Server: http/1.1 POST http://192.168.3.141:8096/emby/Items/64192/PlaybackInfo?UserId=027c111b941f4cf68fad3fd14d26abcb&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

2022-10-03 14:32:36.048 Info App: User policy for fivedays. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

2022-10-03 14:32:36.048 Info Server: http/1.1 Response 200 to host2. Time: 4ms. http://192.168.3.141:8096/emby/Items/64192/PlaybackInfo?UserId=027c111b941f4cf68fad3fd14d26abcb&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json

2022-10-03 14:32:36.064 Info Server: http/1.1 GET http://192.168.3.141:8096/emby/Videos/64192/AdditionalParts?userId=027c111b941f4cf68fad3fd14d26abcb&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0. Accept=application/json, Connection=keep-alive, Host=192.168.3.141:8096, User-Agent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36, Accept-Encoding=gzip, deflate, Accept-Language=en,zh-CN;q=0.9,zh;q=0.8, Referer=http://192.168.3.141:8096/web/index.html

2022-10-03 14:32:36.071 Info Server: http/1.1 Response 200 to host2. Time: 7ms. http://192.168.3.141:8096/emby/Videos/64192/AdditionalParts?userId=027c111b941f4cf68fad3fd14d26abcb&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0

2022-10-03 14:32:40.061 Info Server: http/1.1 POST http://192.168.3.141:8096/emby/Items/64192/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

2022-10-03 14:32:40.062 Info Server: http/1.1 Response 204 to host2. Time: 2ms. http://192.168.3.141:8096/emby/Items/64192/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0

2022-10-03 14:32:40.120 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: C:\Users\fived\AppData\Roaming\Emby-Server\system\ffprobe.exe -i file:"M:\Data\SomeMovie (2008)\SomeMovie (2008) - Part 2.avi" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data

2022-10-03 14:32:40.521 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 - Succeeded

2022-10-03 14:32:40.538 Info App: ProcessRun 'extract-image' Execute: C:\Users\fived\AppData\Roaming\Emby-Server\system\ffmpeg.exe -ss 00:10:13.777 -f avi -threads 1 -i file:"M:\Data\SomeMovie (2008)\SomeMovie - Part 2.avi" -an -sn -threads 0 -vframes 1 -vf "scale=trunc(min(max(iw\,ih*dar)\,min(600\,0*dar))/2)*2:trunc(min(max(iw/dar\,ih)\,min(600/dar\,0))/2)*2,thumbnail=24" -f image2 "C:\Users\fived\AppData\Roaming\Emby-Server\programdata\cache\temp\e8bae133-1913-4ccb-8f01-74f422b06d33.jpg"

2022-10-03 14:32:41.120 Info App: ProcessRun 'extract-image' Process exited with code 0 - Succeeded

2022-10-03 14:32:41.124 Info ProviderManager: Deleting previous image M:\Data\SomeMovie (2008)\poster.jpg

2022-10-03 14:32:41.137 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: C:\Users\fived\AppData\Roaming\Emby-Server\system\ffprobe.exe -i file:"M:\Data\SomeMovie (2008)\SomeMovie (2008) - Part 1.avi" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data

2022-10-03 14:32:41.467 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 - Succeeded

2022-10-03 14:33:21.527 Info Server: http/1.1 POST http://192.168.3.141:8096/emby/Items/64192/PlaybackInfo?UserId=027c111b941f4cf68fad3fd14d26abcb&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

2022-10-03 14:33:21.531 Info App: User policy for fivedays. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

2022-10-03 14:33:21.531 Info Server: http/1.1 Response 200 to host2. Time: 4ms. http://192.168.3.141:8096/emby/Items/64192/PlaybackInfo?UserId=027c111b941f4cf68fad3fd14d26abcb&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json

2022-10-03 14:33:21.558 Info Server: http/1.1 GET http://192.168.3.141:8096/emby/Videos/64192/AdditionalParts?userId=027c111b941f4cf68fad3fd14d26abcb&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0. Accept=application/json, Connection=keep-alive, Host=192.168.3.141:8096, User-Agent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36, Accept-Encoding=gzip, deflate, Accept-Language=en,zh-CN;q=0.9,zh;q=0.8, Referer=http://192.168.3.141:8096/web/index.html

2022-10-03 14:33:21.636 Info Server: http/1.1 Response 200 to host2. Time: 77ms. http://192.168.3.141:8096/emby/Videos/64192/AdditionalParts?userId=027c111b941f4cf68fad3fd14d26abcb&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0

2022-10-03 14:33:41.156 Info LibraryMonitor: Data (M:\Data) will be refreshed.

2022-10-03 14:34:19.617 Info Server: http/1.1 POST http://192.168.3.141:8096/emby/Library/VirtualFolders/LibraryOptions?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

2022-10-03 14:34:19.686 Info Server: http/1.1 Response 204 to host2. Time: 69ms. http://192.168.3.141:8096/emby/Library/VirtualFolders/LibraryOptions?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json

2022-10-03 14:40:05.373 Info LibraryMonitor: Data (M:\Data) will be refreshed.

2022-10-03 14:40:26.309 Info Server: http/1.1 POST http://192.168.3.141:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

2022-10-03 14:40:26.314 Info Server: http/1.1 Response 204 to host2. Time: 5ms. http://192.168.3.141:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json

2022-10-03 14:40:32.584 Info Server: http/1.1 POST http://192.168.3.141:8096/emby/Items/64192/PlaybackInfo?UserId=027c111b941f4cf68fad3fd14d26abcb&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

2022-10-03 14:40:32.589 Info App: User policy for fivedays. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

2022-10-03 14:40:32.590 Info Server: http/1.1 Response 200 to host2. Time: 6ms. http://192.168.3.141:8096/emby/Items/64192/PlaybackInfo?UserId=027c111b941f4cf68fad3fd14d26abcb&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0&reqformat=json

2022-10-03 14:40:32.616 Info Server: http/1.1 GET http://192.168.3.141:8096/emby/Videos/64192/AdditionalParts?userId=027c111b941f4cf68fad3fd14d26abcb&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0. Accept=application/json, Connection=keep-alive, Host=192.168.3.141:8096, User-Agent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36, Accept-Encoding=gzip, deflate, Accept-Language=en,zh-CN;q=0.9,zh;q=0.8, Referer=http://192.168.3.141:8096/web/index.html

2022-10-03 14:40:32.678 Info Server: http/1.1 Response 200 to host2. Time: 62ms. http://192.168.3.141:8096/emby/Videos/64192/AdditionalParts?userId=027c111b941f4cf68fad3fd14d26abcb&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0

2022-10-03 14:40:50.968 Info Server: http/1.1 POST http://192.168.3.141:8096/emby/Items/64192/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

2022-10-03 14:40:50.972 Info Server: http/1.1 Response 204 to host2. Time: 3ms. http://192.168.3.141:8096/emby/Items/64192/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=6e23ef84-db6a-4d82-8dd4-ad3624eb5a92&X-Emby-Client-Version=4.7.8.0

2022-10-03 14:40:51.025 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: C:\Users\fived\AppData\Roaming\Emby-Server\system\ffprobe.exe -i file:"M:\Data\SomeMovie (2008)\SomeMovie (2008) - Part 2.avi" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data

2022-10-03 14:40:51.395 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 - Succeeded

2022-10-03 14:40:51.409 Info App: ProcessRun 'extract-image' Execute: C:\Users\fived\AppData\Roaming\Emby-Server\system\ffmpeg.exe -ss 00:10:13.777 -f avi -threads 1 -i file:"M:\Data\SomeMovie (2008)\SomeMovie - Part 2.avi" -an -sn -threads 0 -vframes 1 -vf "scale=trunc(min(max(iw\,ih*dar)\,min(600\,0*dar))/2)*2:trunc(min(max(iw/dar\,ih)\,min(600/dar\,0))/2)*2,thumbnail=24" -f image2 "C:\Users\fived\AppData\Roaming\Emby-Server\programdata\cache\temp\9482a147-96e1-4e26-88f8-bb21c5661044.jpg"

2022-10-03 14:40:51.983 Info App: ProcessRun 'extract-image' Process exited with code 0 - Succeeded

2022-10-03 14:40:51.987 Info ProviderManager: Deleting previous image M:\Data\SomeMovie (2008)\poster.jpg

2022-10-03 14:40:52.000 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: C:\Users\fived\AppData\Roaming\Emby-Server\system\ffprobe.exe -i file:"M:\Data\SomeMovie (2008)\SomeMovie (2008) - Part 1.avi" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data

2022-10-03 14:40:52.335 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 - Succeeded

 

 

2022-10-03 14.31.32.png

2022-10-03 14.33.19.png

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Happy2Play
5 minutes ago, fivedays said:

Emby actually delete the poster.jpg and fanart.jpg when I refreshed the metadata

If you choose Refresh w/replace images yes as it does not look for replacement only if they exist, it deletes and looks for new.

Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true

Still would like to see specific example for details page but I assume you have screen grab disabled on library so part 1 does not show image, but Additional parts has their own rule and creates screen grab, I believe.

2022-10-03 14:40:51.409 Info App: ProcessRun 'extract-image' Execute: C:\Users\fived\AppData\Roaming\Emby-Server\system\ffmpeg.exe -ss 00:10:13.777 -f avi -threads 1 -i file:"M:\Data\SomeMovie (2008)\SomeMovie - Part 2.avi" -an -sn -threads 0 -vframes 1 -vf "scale=trunc(min(max(iw\,ih*dar)\,min(600\,0*dar))/2)*2:trunc(min(max(iw/dar\,ih)\,min(600/dar\,0))/2)*2,thumbnail=24" -f image2 "C:\Users\fived\AppData\Roaming\Emby-Server\programdata\cache\temp\9482a147-96e1-4e26-88f8-bb21c5661044.jpg"

What are your library image settings?

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fivedays

Image settings are as below:

1837742707_2022-10-0315_09_41.thumb.png.f08d69e973d9011f659589c7ae7de104.png

Before I refreshed the metadata, the movie looks like this:

556961330_2022-10-0315_12_31.thumb.png.4b4a881f71e3f272ca5ac165f722f634.png

 

Before I update the Emby Server, the poster will be shown on both parts.

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Happy2Play

@Lukeadding the test file above to a library with images disabled only applies poster to part 2.

 

But Refresh w/replace images is doing exactly what it was designed to do, delete images and look for new even if they do not exist.

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  • 3 weeks later...

I'm having the same problem. Everything was fine (and has been for years) with V4.7.6.0, but when I upgraded to V4.7.8.0, I had a number of titles that are split into multi parts suddenly ignoring my posters (folder.jpg located inside the movie folder) and replacing that with a screenshot from the first part.

 

\\server\movies\The Right Stuff (1983)\The Right Stuff (1983) - Disc 1.mp4

\\server\movies\The Right Stuff (1983)\The Right Stuff (1983) - Disc 1-poster.jpg  <-- new, screenshot

\\server\movies\The Right Stuff (1983)\The Right Stuff (1983) - Disc 2.mp4

\\server\movies\The Right Stuff (1983)\folder.jpg <-- now being completely ignored, even if the new "poster" file is deleted.

 

And, ironically, if I refresh the media after deleting the "poster" file (the new screenshot), I still get no poster for the main title, but the screenshots for the additional parts are now replaced with the folder.jpg image.

Single-part movies continue to recognize folder.jpg as they always have - it's just the multi-part files and it's definitely new to v4.7.8.0.

 

I'm running the QNAP x64 version if it matters, but I suspect it doesn't.

 

Edited by MrAudio
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  • 4 weeks later...
On 11/22/2022 at 6:29 AM, Adorkable said:

I had the same problem, I was using Home videos & photos

Refreshing the metadata can solve the problem temporarily. But it'll be back to normal in no time

The title will be displayed -cd1 .

Re: 

 

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fivedays

Hi @Luke,

Happy Holidays!

I was wondering do you have any plans to patch this issue? There has been two stable verision updates for Emby and I still can find this issue happening. Thanks for all the hard work!

 

Best,

Nathan.

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  • 5 weeks later...
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