No x265 direct play on Apple devices anymore...

[frylich 8]

Hello dear support,

since a few weeks it seems that it is no longer possible to play x265 video content without transcoding on Apple devices. There is then always the error message that no compatible streams are available. I suspect that it is related to an update from Apple OS or the Emby app. Other platforms like Andriod or FireTV are not affected. Is there a solution or a workaround for this?

(logfile on demand @ PM)

Thanks very much!

Edited September 22, 2022 by frylich

[Luke 40123]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[samuelqwe 316]

Tested on iOS 16.0.2 on my iPhone 12, using Emby for iOS Beta 2.2.6 (1), h265 content appears to be direct playing. I am also not seeing any issues with direct playing h265 content using Emby for iOS 2.2.5 either.

The issue could be specific to certain media files or something with OP's setup.

[RTVstyle 1]

I verified that the problem is: MKV video package, video encoding is h265, with ac3 audio track.

This problem occurs.

[frylich 8]

6 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Hi Luke, I just PMed you the information

[frylich 8]

44 minutes ago, RTVstyle said:

I verified that the problem is: MKV video package, video encoding is h265, with ac3 audio track.

This problem occurs.

Hi RTVstyle,

that would be fatal. All of my videos have an AC3 audio track.

[Luke 40123]

HI, Emby for iOS 2.2.6 has been released. Please try it out and let us know how it compares. Thanks !