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Playback Error -- No compatible streams available


pudland
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Happy2Play

Don't know this platform but looks like Emby is having issues with file access/media path.

2022-08-28 18:10:23.637 Info Server: http/1.1 GET http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2Fowner-pc%2FE%2FMovies%2FKids+Type+Movies%2FThe+Addams+Family+(2019)+%5BWEBRip%5D+%5B1080p%5D+%5BYTS.LT%5D%2FThe.Addams.Family.2019.1080p.WEBRip.x264-%5BYTS.LT%5D.mp4. UserAgent: Lavf/58.35.100
2022-08-28 18:10:23.679 Error Server: Error processing request
	*** Error Report ***
	Version: 4.6.7.0
	Command line: /private/var/folders/0p/pk894c5x08v621h617zfdv4c0000gn/T/AppTranslocation/8EA5D363-D4CD-4FBE-983A-86FDAA5748A7/d/EmbyServer.app/Contents/MacOS/EmbyServer.dll -noautorunwebapp
	Operating system: Darwin 17.7.0 Darwin Kernel Version 17.7.0: Fri Oct 30 13:34:27 PDT 2020; root:xnu-4570.71.82.8~1/RELEASE_X86_64
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: private/var/folders/0p/pk894c5x08v621h617zfdv4c0000gn/T/AppTranslocation/8EA5D363-D4CD-4FBE-983A-86FDAA5748A7/d/EmbyServer.app/Contents/MacOS/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /Users/Robertstothep/.config/emby-server
	Application path: /private/var/folders/0p/pk894c5x08v621h617zfdv4c0000gn/T/AppTranslocation/8EA5D363-D4CD-4FBE-983A-86FDAA5748A7/d/EmbyServer.app/Contents/MacOS
	SharpCifs.Smb.SmbException: SharpCifs.Smb.SmbException: Failed to connect to server
	   at SharpCifs.Smb.SmbFile.Connect0()
	   at SharpCifs.Smb.SmbFile.QueryPath(String path, Int32 infoLevel)
	   at SharpCifs.Smb.SmbFile.Exists()
	   at Emby.Server.Implementations.IO.SharpCifsFileSystem.AssertFileExists(SmbFile file, String path)
	   at Emby.Server.Implementations.IO.SharpCifsFileSystem.OpenRead(String path)
	   at Emby.Server.Implementations.IO.SharpCifsFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share, FileOpenOptions fileOpenOptions)
	   at Emby.Server.Implementations.IO.IOManager.GetResponse(HttpRequestOptions options, MediaProtocol protocol)
	   at Emby.Server.Implementations.IO.IOManager.GetResponse(HttpRequestOptions options)
	   at Emby.Server.Implementations.HttpServer.HttpResultFactory.GetContent(StaticFileResultOptions options, Int64 offset, Int64 length, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.FileWriter.SetContentResponseHeaders(Nullable`1 reportedTotalContentLength, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpResultFactory.GetStaticResult(IRequest requestContext, StaticResultOptions options)
	   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	SharpCifs.Util.Sharpen.UnknownHostException: OWNER-PC<20>
	   at SharpCifs.Netbios.NbtAddress.DoNameQuery(Name name, IPAddress svr)
	   at SharpCifs.UniAddress.GetAllByName(String hostname, Boolean possibleNtDomainOrWorkgroup)
	   at SharpCifs.Smb.SmbFile.GetFirstAddress()
	   at SharpCifs.Smb.SmbFile.Connect()
	   at SharpCifs.Smb.SmbFile.Connect0()
	
	Source: Emby.Server.Implementations
	TargetSite: Void Connect0()
	
2022-08-28 18:10:23.679 Info Server: http/1.1 Response 500 to 127.0.0.1. Time: 41ms. http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2Fowner-pc%2FE%2FMovies%2FKids+Type+Movies%2FThe+Addams+Family+(2019)+%5BWEBRip%5D+%5B1080p%5D+%5BYTS.LT%5D%2FThe.Addams.Family.2019.1080p.WEBRip.x264-%5BYTS.LT%5D.mp4

 

18:11:00.357 [http @ 0x7fc63b400c00] HTTP error 500 Internal Server Error
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Posted (edited)

Thanks! How should I go about solving that? 

Edited by pudland
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Happy2Play
16 minutes ago, pudland said:

Thanks! How should I go about solving that? 

All I can suggest is what has been recommend per other topics.  Or wait for dev or fellow MacOS user to comment.

On 7/6/2021 at 8:26 AM, Luke said:

I see you've added SMB Paths into emby server. What I would suggest instead is mounting the smb share to a local share using the tools in your host OS. Then add that local share path into Emby Server instead. Please let us know if this helps. Thanks.

 

 

 

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I'm sorry, I really am pretty ignorant here. I just googled SMB to give you an idea of my knowledge in this area. 

So the media is on an external drive attached to a Windows 10 machine on my local network. 

 

Are you suggesting that I transfer the external drive to the Mac that the server is on OR install the server on the comp running windows? 

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  • Solution
Happy2Play
7 minutes ago, pudland said:

I'm sorry, I really am pretty ignorant here. I just googled SMB to give you an idea of my knowledge in this area. 

So the media is on an external drive attached to a Windows 10 machine on my local network. 

 

Are you suggesting that I transfer the external drive to the Mac that the server is on OR install the server on the comp running windows? 

No you would mount the path on your MacOS so they would appear local.  But this is all beyond anything I have done as I am Windows only.

It would probably make life easier installing on Windows, but everyone has their own reasons for their setup.  In the end it all about the path used when you setup your libraries in Emby.

 

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I moved the external HD to the Mac and changed the paths to point to it. 

Works beautifully now. 

  • Thanks 1
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