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Issues with 4K playback on my LG TV


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Hi all,

I've got an LG UH650V 4K TV running the Emby app (which is up to date), and a Windows 10 PC running Emby server I'm increasingly getting an issue playing back, from what I can tell, some 4K movies.

I start play and just get a black screen. I press play again and get the "please wait" spinning circle. If I look on the server it looks like the movie is playing. The thing is, one of these movies, I know did work a month or so ago, and now doesn't.

The movie in question is encoded as follows:

Title4K HEVC HDR10
ProfileMain 10
Aspect Ratio16:9
Bitrate19 mbps
Video RangeHDR10
Colour Primariesbt2020
Colour Spacebt2020nc
Colour Transfersmpte2084
Bit Depth10 bit
Pixel Formatyuv420p10le
Reference Frames1

I've got no idea where to start with this issue, and would really appreciate a little guidance. 


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Hello BladeRunner,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

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