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Podcast Plugin Trial


stephen_hill
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stephen_hill

Hello

The podcast plugin states that "This plugin will require an active Emby Premiere subscription after the 14 day free trial."

I installed Emby Server on the 16th of August 2022, so according to this wording, I am currently in the 14 day free trial.

However, after adding a number of podcast URLs, no podcast items appear in my library.

Have I miss-understood something?

Cheers
Stephen

Screenshot of postcast Plugin Description
image.png.76a4bc3e6c3feb6a281e8422f9ad4297.png

Screenshot of Postcast Feeds
image.png.57eae001eaf6e6a5eec8c3eb6300126b.png

Screenshot of empty podcast collection
image.png.6a501e21c5d78fb07e4ad4cfe5694e08.png

 

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Hi.  Did the "Refresh Internet Channels" task run to completion after you added those?  If so, can we please see the Emby Server log from when that happened?

Thanks.

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stephen_hill
Posted (edited)

Hi ebr

I've just tailed the server logs while I ran the scheduled task:

2022-08-23 13:46:33.990 Info Server: http/1.0 POST http://‌‍‍emby‌/‌‍‍emby‌/ScheduledTasks/Running/a27c54259520b2e5c509def68c8f4c45?X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=4044890d-8f2c-419e-ad61-fc51b1782e44&X-Emby-Client-Version=4.7.6.0. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0
2022-08-23 13:46:33.991 Info Server: http/1.0 Response 204 to ‌‍‍<redacted>. Time: 2ms. http://‌‍‍emby‌/‌‍‍emby‌/ScheduledTasks/Running/a27c54259520b2e5c509def68c8f4c45?X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=4044890d-8f2c-419e-ad61-fc51b1782e44&X-Emby-Client-Version=4.7.6.0
2022-08-23 13:46:33.994 Warn Channel: PodCasts trial has expired.

However, I only installed Emby last week. Here is a screenshot of the container history in Proxmox

image.png.1c0453a9f805d129a8a5b9cc33525408.png

Here are the log lines from dpkg.log showing Emby being installed

2022-08-16 17:55:40 startup archives install
2022-08-16 17:55:40 install emby-server:amd64 <none> 4.7.6.0
2022-08-16 17:55:40 status triggers-pending libc-bin:amd64 2.31-13+deb11u3
2022-08-16 17:55:40 status half-installed emby-server:amd64 4.7.6.0
2022-08-16 17:56:12 status unpacked emby-server:amd64 4.7.6.0
2022-08-16 17:56:12 configure emby-server:amd64 4.7.6.0 4.7.6.0
2022-08-16 17:56:12 status half-configured emby-server:amd64 4.7.6.0
2022-08-16 17:56:12 status installed emby-server:amd64 4.7.6.0
2022-08-16 17:56:13 trigproc libc-bin:amd64 2.31-13+deb11u3 <none>
2022-08-16 17:56:13 status half-configured libc-bin:amd64 2.31-13+deb11u3
2022-08-16 17:56:13 status installed libc-bin:amd64 2.31-13+deb11u3

Cheers
Stephen

Edited by stephen_hill
Removed IP Address
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stephen_hill

Hi ebr

Never.

I have the server logs (syslog) for the first time emby-server was started, will pasting them here help?

Cheers

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I guess it is possible that this is a very rare clash of a hash.  Unfortunately, I don't know that there is anything we can do about it.  If you PM me the "mb.lic" file from your EmbyServer/config folder, I can try.

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stephen_hill

Hi ebr

I cannot find this file under /var/lib/emby or any of it's sub directories.

Do you want my serverid?

Cheers
Stephen

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stephen_hill

This morning I tried a brand new install of emby on a completely new machine, on a different internet connection, different operating system (windows), exactly the same thing happens - the podcast plugin doesn't offer a trial period.

2022-08-24 09:05:51.991 Info Server: http/1.1 POST http://localhost:8096/emby/Plugins/8e791e2a-058a-4b12-8493-8bf69d92d685/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Google Chrome Windows&X-Emby-Device-Id=10f999f8-8b88-45cc-984d-c2dd5481a6e7&X-Emby-Client-Version=4.7.6.0&reqformat=json. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36
2022-08-24 09:05:51.997 Warn Channel: PodCasts trial has expired.
2022-08-24 09:05:51.998 Info Server: http/1.1 Response 204 to ::1. Time: 7ms. http://localhost:8096/emby/Plugins/8e791e2a-058a-4b12-8493-8bf69d92d685/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Google Chrome Windows&X-Emby-Device-Id=10f999f8-8b88-45cc-984d-c2dd5481a6e7&X-Emby-Client-Version=4.7.6.0&reqformat=json
2022-08-24 09:05:59.309 Info Server: http/1.1 POST http://localhost:8096/emby/ScheduledTasks/Running/a27c54259520b2e5c509def68c8f4c45?X-Emby-Client=Emby Web&X-Emby-Device-Name=Google Chrome Windows&X-Emby-Device-Id=10f999f8-8b88-45cc-984d-c2dd5481a6e7&X-Emby-Client-Version=4.7.6.0. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36
2022-08-24 09:05:59.310 Info Server: http/1.1 Response 204 to ::1. Time: 1ms. http://localhost:8096/emby/ScheduledTasks/Running/a27c54259520b2e5c509def68c8f4c45?X-Emby-Client=Emby Web&X-Emby-Device-Name=Google Chrome Windows&X-Emby-Device-Id=10f999f8-8b88-45cc-984d-c2dd5481a6e7&X-Emby-Client-Version=4.7.6.0
2022-08-24 09:05:59.311 Warn Channel: PodCasts trial has expired.

I have also noticed that the Trailers plugin also offer a trial, but this does not work either. (No relevant entries appear in the log)

image.png.2c26017bff75bcb6c85c7b5eff7f22aa.png

image.png.15e514745b00995b5273b9f4134589f4.png

 

I'm going to suggest that if the trial system is broken and no development time will be put into it to fixing it, then you should remove "after the 14 day free trial." from anywhere it's mentioned.

Many Thanks
Stephen

 

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Can you please check again and see if it is different now?

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stephen_hill

Hi ebr

No change. I restarted the service. I re-run the scheduled task. Logs still say "Warn Channel: PodCasts trial has expired."

FYI. I am going to buy a licence for Emby once I'm happy all the features I want to use are working correctly because this software is quite frankly amazing.

Cheers
Stephen

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Okay, thanks for trying again.  I'm not sure why the trial isn't working for you.  I know the basic trial system is working because it is working for new Android TV installs.  Perhaps there is something just with the plug-ins or perhaps it is somehow related to your installation.

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stephen_hill

Thanks for taking a look ebr.

Yes, my Amazon Fire TV Stick app says the trail expires on the 31st of August, so some aspect must be working.

Based on the millisecond timestamps in the logs, I would guess the plugin isn't even attempting to contact your servers.

Cheers
Stephen

 

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