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Podcasts having problems in MBC

Podcasts

Best Answer ebr , 06 October 2014 - 04:31 PM

Okay, try the new beta of MBC (217).

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#1 porkbone OFFLINE  

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Posted 04 October 2014 - 10:41 AM

Hello, all

 

The server and Podcast plugin updated the other day and since then I have been having trouble playing podcasts in MBC. They play fine in the dashboard, but in MBC there is usually a long delay then comes back with Windows Media Center can not play this file. I'll hit stop, then refresh, then quickplay and sometimes they start. I'm using wmp as the primary player with wmc - fyi

 

Thanks for your valuable time!

 

MBC: 3.0.214.0

 

MBS: 3.0.5387.37160

 

Podcast Plugin: 1.0.5386.22625

 

MBC Log: https://www.dropbox....4cc6ec.log?dl=0

 

MBS Log: https://www.dropbox....988406.txt?dl=0

 

Edit: also the video quality seems to have dropped as well. Lots of pixeling and some stuttering - video not as crisp as before the update.


Edited by porkbone, 04 October 2014 - 10:45 AM.


#2 ebr ONLINE  

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Posted 04 October 2014 - 10:49 AM

Nothing has changed on the MBC end here.  It is forcing a static stream for all podcasts just like it has been doing.



#3 porkbone OFFLINE  

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Posted 04 October 2014 - 11:32 AM

ebr, I just went back into the dashboard to make sure that podcasts can play. I started one ok and stopped it then tried a different podcast - it would not play. Now I can't get any podcasts to play in the dashboard. did a restart of the server and the same result.

 

MBS log: https://www.dropbox....010480.txt?dl=0

 

Transcode log #1: https://www.dropbox....3ba7c9.txt?dl=0

 

Transcode log #2: https://www.dropbox....f8882b.txt?dl=0



#4 Luke OFFLINE  

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Posted 04 October 2014 - 11:35 AM

the one that won't play is coming up 404. so your podcast feed has a dead link in it. that's out of our control.



#5 porkbone OFFLINE  

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Posted 04 October 2014 - 12:13 PM

OK. Bad example...  I removed the dead podcast (we used to be notified of this - no longer) and everything seems to be working in the dashboard again...? But the original post still stands. I'm still having a problem with podcasts in MBC. When I select play there is usually a little pause - a few seconds to a few minutes then it might play or it comes back with the Cannot Play Video message.



#6 ebr ONLINE  

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Posted 04 October 2014 - 03:25 PM

Okay, well, like I said before, nothing in MBC has changed here.  I'm asking for a static stream from the server and this was working before.  Has something with the static streaming changed on the server end?



#7 Luke OFFLINE  

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Posted 04 October 2014 - 03:28 PM

no. unfortunately his first log has 24 stream attempts so i don't even know where to begin.



#8 ebr ONLINE  

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Posted 04 October 2014 - 03:30 PM

Okay, so porkbone - have you tested across different podcasts or is it a specific one that is having trouble?  Do any work?  Anything you can identify about the ones that do/don't work...?



#9 porkbone OFFLINE  

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Posted 04 October 2014 - 05:35 PM

I was testing with different video podcasts from either Rev3, Twit, Democracy Now & GeekBeat tv. When I get time later tonight, I'll stick to one that I know works in the Dashboard and has problems in MBC. I'll post some cleaner logs...

 

Hey @Luke - is it possible to get notifications again for bad podcasts?



#10 ebr ONLINE  

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Posted 04 October 2014 - 07:32 PM

@snazy2000 would be your man for putting the notification back for bad podcasts.



#11 snazy2000 OFFLINE  

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Posted 05 October 2014 - 02:49 AM

Ill add do my todo list

#12 snazy2000 OFFLINE  

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Posted 05 October 2014 - 03:55 AM

Done


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#13 Luke OFFLINE  

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Posted 05 October 2014 - 09:03 AM

he put it back but in this case it won't help this situation. the notification catches failures downloading the rss feed of the podcast. what happened here is different. rss feed is ok, but the video url within the feed is dead.



#14 porkbone OFFLINE  

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Posted 05 October 2014 - 09:16 AM

Thanks @snazy2000 !

 

Well, I tried to nail down one specific podcast to show the problem. The same podcast would sometimes work and sometimes not. I eventually found a workaround that works 100% of the time. When I select a video podcast, before I select play, I first select Refresh then Play and the video starts right away with no delay. I'm using the Xenon theme currently, but I also tried to repeat it with Chocolate and Subdude themes. Chocolate did not have a refresh option, so all the video podcasts would either delay or not play like before. Subdude did have the refresh option and it worked every time with no delay.

 I'm hoping this will give a better idea of what is happening and maybe a fix. :)



#15 ebr ONLINE  

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Posted 05 October 2014 - 10:03 AM

What happens the next time you play that podcast - without refreshing again?

 

Also, refresh is available in all themes via the hot keys of either the record button on your remote or ctl-r.



#16 porkbone OFFLINE  

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Posted 05 October 2014 - 10:36 AM

Thanks, ebr - I should have mentioned that once refreshed, I can exit out of that selection, re-select it and hit play and it plays right away. If I exit out of MBC, then restart it and try to play the same podcast, it needs to be refreshed first.

 

Thanks for the refresh info! Good to know

 

edit: ebr, I just tried both the ctl-r and the remote button on my remote - neither worked, but selecting refresh did


Edited by porkbone, 05 October 2014 - 10:45 AM.


#17 ebr ONLINE  

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Posted 05 October 2014 - 12:36 PM

Those hot keys probably only work from some sort of list - not the final details page.

 

You say you have to refresh after re-starting MBC?  That really doesn't make much sense since the refresh actually occurs on the server and anything that happens during it should be persistent.

 

Sounds like maybe a correlation rather than cause.



#18 Overseer OFFLINE  

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Posted 05 October 2014 - 02:53 PM

I was having the same issue yesterday with Trailers (for upcoming movies). I have upcoming movie trailers setup to download to my server (I don't stream trailers, bandwidth sucks for that) and they would play fine in the dashboard on my PC or on my WinRT tablet using the MB app, but they wouldn't play within MBC. Only after clicking the refresh button (using Square theme) for the trailer within MBC would the trailer then play in MBC.



#19 porkbone OFFLINE  

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Posted 06 October 2014 - 03:42 PM

I just restarted my server then opened MBC and tried to play a video podcast. The screen goes black like it's about to start playing, but nothing happens, so I hit stop. I then select Refresh then Play and it played immediately. Hopefully these logs are a little cleaner.

 

MBS: https://www.dropbox....176478.txt?dl=0

 

MBC: https://www.dropbox....124673.log?dl=0

 

Transcoding: https://www.dropbox....ca9e10.txt?dl=0

 

I should also mention we have 3 MBC setups in the house and all 3 have the same issue.



#20 ebr ONLINE  

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Posted 06 October 2014 - 04:10 PM

Thanks Porkbone that helped a lot.

 

The problem is with static streaming from the server.  Something has changed that makes that not work anymore.  I'm going to try removing that hack and see if it works then. 







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