Connection Issues with Cloudflare Proxy

[ShadowKindjal 19]

I recently switched my domain provider to Cloudflare and started proxying my DNS records for all traffic to my domain but it seems one user is experiencing issues connecting to the Emby server from the app. Switching my emby subdomain from proxied to DNS only seems to be the only thing that fixes the issue. The user that is having issues is using the emby app on a LG TV. I'm having no issues connecting to the Emby server on all of the other platforms I tested. This LG tv was also having issues connecting to the emby server back when I was using LetsEncrypt as a SSL certificate provider if that matters. I can provide whatever info that's needed. Just didn't know what that would be.

[Luke 38803]

Hi, have you taken a look at this?

 

[ShadowKindjal 19]

On 8/2/2022 at 5:23 PM, Luke said:

Hi, have you taken a look at this?

 

I apologize, I thought I responded. I actually used this post to set up my cloudflare originally.

[Luke 38803]

How do your CF settings compare to what's in that thread?

[ShadowKindjal 19]

29 minutes ago, Luke said:

How do your CF settings compare to what's in that thread?

My configuration matches the example from @pir8radio

[Luke 38803]

Did you figure this out?

[ShadowKindjal 19]

No, any time I proxy my Emby server's domain thru Cloudflare the previously stated devices cannot connect to the server. I had to put Cloudflare in DNS only mode to get the devices to connect.

Edited August 11, 2022 by ShadowKindjal

[Luke 38803]

@pir8radio may have some tips.

[pir8radio 1302]

On 8/11/2022 at 12:16 PM, ShadowKindjal said:

No, any time I proxy my Emby server's domain thru Cloudflare the previously stated devices cannot connect to the server. I had to put Cloudflare in DNS only mode to get the devices to connect.

are you sure you have the minify settings off, and rocket loader off?

[ShadowKindjal 19]

I just double checked and confirmed it is off

[pir8radio 1302]

1 minute ago, ShadowKindjal said:

I just double checked and confirmed it is off

humm...    you can dm me a link and create me a guest account if you want.. i can take a look see if anything jumps out..  up to you..

[pir8radio 1302]

oh nevermind, you say LG tv only..  i cant test...   odd,   unless something with caching.   I have not heard of any issues, let me see if any LG's have connected to me...

Edited August 16, 2022 by pir8radio

[pir8radio 1302]

looks like i have a few LG users, that never complained.    You can have your LG person try my server as a test..    click my avatar/about me for the info..
   

[ShadowKindjal 19]

I'm trying to get the user to give me the model number but he's old and slow. He just told me that he's had issues with both his Samsung and his LG tv which is new info. I looked thru the device logs and I'm not seeing either. I do see a Roku Premiere - YH000V591990 and some phones but that's it for that user. Hopefully he doesn't take too long.

Edited August 16, 2022 by ShadowKindjal

[ShadowKindjal 19]

17 minutes ago, pir8radio said:

humm...    you can dm me a link and create me a guest account if you want.. i can take a look see if anything jumps out..  up to you..

I have no issues with this if you'd like to test your devices 

[pir8radio 1302]

3 minutes ago, ShadowKindjal said:

I'm trying to get the user to give me the model number but he's old and slow. He just told me that he's had issues with both his Samsung and his LG tv which is new info. I looked thru the device logs and I'm not seeing either. I do see a Roku Premiere - YH000V591990 and some phones but that's it for that user. Hopefully he doesn't take too long.

i do have lots of samsung TV's without issues..   so,  not sure what's going on with your guy. lol

[ShadowKindjal 19]

1 minute ago, pir8radio said:

i do have lots of samsung TV's without issues..   so,  not sure what's going on with your guy. lol

I just need him to respond to my texts lol. He's quiet when everything is working. Maybe I should turn the cloudflare proxy back on haha.