access 11 Posted August 1, 2022 Share Posted August 1, 2022 (edited) Hello, I expect this to be an issuer on one of my users laptops, but I was just wondering if anyone had any ideas on what I can do to diagnose. The user is experiencing this on their laptop when they play 90% of the videos on my system. It is occurring on Chrome, Edge, Brave and is repeatable. This has been occurring for a very long time for this user, but Netflix, etc works for then. That said every other device they own operates fine with my Emby setup. I am running on Emby 4.7.4 Synology 64bit I've attached the Server log and ffmpeg log. I suspect the problem will be on their browser though, but just thought someone might have an idea. Thanks Not-Starting.mp4 embyserver(3).txt ffmpeg-transcode-c7c8f0be-d402-41f4-b8b1-44b18709d72e_1.txt Edited August 1, 2022 by access Link to comment Share on other sites More sharing options...
Luke 37065 Posted August 1, 2022 Share Posted August 1, 2022 Hi there, can you please describe the issue? Thanks. Link to comment Share on other sites More sharing options...
access 11 Posted August 2, 2022 Author Share Posted August 2, 2022 Hi Luke, Sorry. So no matter what episode is selected the Episode plays but the Bar that shows progress bar rapidly moves across the bottom of the screen and the episode doesn't play. Looking at the video clip it seems to play just a small fraction of the episode some how as well before stopping. Cheers Link to comment Share on other sites More sharing options...
Luke 37065 Posted August 2, 2022 Share Posted August 2, 2022 Are you able to update to Emby Server 4.7.6 and see if that helps, and/or try a different browser? Since this is Chrome on Windows perhaps try Edge on Windows. Thanks. Link to comment Share on other sites More sharing options...
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