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No Audio on Samsung TV with EAC3


ShadowKindjal
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ShadowKindjal

I have multiple users reporting no audio when playing some content on their Samsung TVs. I've noticed that this seems to only occur when the Samsung TV users are playing audio under the EAC3 codec. I have posted the the ffmpeg transcode log from one of the streams with no audio on the Samsung TV with the following model number (UN65RU7100FXZA).

ffmpeg-transcode-74d42665-51ab-46bc-8340-904a511ab976_1.txt

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HI, this is resolved for the next update to the app. For immediate relief you can install it via USB. Thanks.

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  • 3 weeks later...
bigdogbcn
On 25/07/2022 at 10:11, Luke said:

HI, this is resolved for the next update to the app. For immediate relief you can install it via USB. Thanks.

hey i am having the exact same issue, where can i download the latest version of emby to put on a usb and install on my samsung tv.

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Just now, bigdogbcn said:

how do i know what version to download?

Hi, did you click on the Samsung link and follow the instructions?

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bigdogbcn
14 minutes ago, Luke said:

Hi, did you click on the Samsung link and follow the instructions?

yes great done,

 

am i right to assume that eventually samsung will serve a newer version of the software that will address this issue?

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On 8/11/2022 at 9:47 PM, bigdogbcn said:

yes great done,

 

am i right to assume that eventually samsung will serve a newer version of the software that will address this issue?

@bigdogbcnyes we'll be submitting an update to Samsung soon.

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  • 1 month later...
Jonathan1683

Hello has the app been updated where people can download it from their appstore or do they still need to update it manually? Also is there a specific version to look for?

 

EDIT, I dont see a Q-Series TV on the download list?

 

Thank you,

Edited by Jonathan1683
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