Movie won't play - No compatible streams

[justinrh 220]

This movie was recorded off of TV, which I do often, but it won't play, at least in the web app.  (It will play in VLC on Windows.)

Playback Error
No compatible streams are currently available. Please try again later or contact your system administrator for details.

ffmpeg-transcode-35c6972b-085b-4549-b4e7-3a89f758e76f_1.txtffmpeg-transcode-27ab90ed-1b52-4758-93d7-660174b4278e_1.txtembyserver.txtffmpeg-transcode-412204bb-b0b2-4aa5-a994-720b46975825_1.txt

[Luke 40129]

Hi, is it only happening with this one file?

[justinrh 220]

Yes.

[Luke 40129]

OK, I'm not sure what the issue is yet, but let us know if you run into it with any other files. Thanks.