Playback error with new version

[legallink 187]

I'm getting a playback error with several files all of the sudden (maybe been here for a while but I didn't notice).

The error says no compatible streams.

Log says "streans and format are both null" and ffprobe failed.  Log file attached.

embyserver.txt

[Luke 40079]

HI, maybe this is related?

	System.IO.IOException: System.IO.IOException: The request could not be performed because of an I/O device error. : 'I:\Movies\Care Bears Movie II - A New Generation (1986)\Care Bears Movie II - A New Generation (1986) - mp4.mp4'
	   at System.IO.RandomAccess.ReadAtOffset(SafeFileHandle handle, Span`1 buffer, Int64 fileOffset)

 

[legallink 187]

Hey Luke!  Thanks for the response.  I'll look into it.  Not sure why a specific file would have an I/O device error when the rest of the files on the drive work.

[Luke 40079]

Perhaps try rebooting your server and storage device.

[legallink 187]

Thanks for the update.  Seems like the drive failed. Now it’s offline altogether. Time to replace it. Appreciate the identification in the log. Not sure why I missed that.