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Playback error with new version


legallink
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legallink

I'm getting a playback error with several files all of the sudden (maybe been here for a while but I didn't notice).

The error says no compatible streams.

Log says "streans and format are both null" and ffprobe failed.  Log file attached.

embyserver.txt

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HI, maybe this is related?

	System.IO.IOException: System.IO.IOException: The request could not be performed because of an I/O device error. : 'I:\Movies\Care Bears Movie II - A New Generation (1986)\Care Bears Movie II - A New Generation (1986) - mp4.mp4'
	   at System.IO.RandomAccess.ReadAtOffset(SafeFileHandle handle, Span`1 buffer, Int64 fileOffset)

 

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legallink

Hey Luke!  Thanks for the response.  I'll look into it.  Not sure why a specific file would have an I/O device error when the rest of the files on the drive work.

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Perhaps try rebooting your server and storage device.

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  • 2 weeks later...
  • Solution
legallink

Thanks for the update.  Seems like the drive failed. Now it’s offline altogether. Time to replace it. Appreciate the identification in the log. Not sure why I missed that. 

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