Emby does not find any Media

[lordmodd 0]

Emby Ver 4.7.5.0

Terra Master TOS 5.0.129

Installed successfully,  and starts up on the TerraMaster without a issue,

I can remotely connect to the Emby interface

I have enabled sharing, port forwarding etc.

I can direct the Emby to where my media files are successfully.

When I open the library and tell the system to go find media files it comes back saying no files.

As a controlled test, I installed Emby for Windows on my laptop, pointed it to the same folder, and the media files are in the desktop library. So concluding that the media files are correct.

Any help here, would be appreciated.

Mark

[Luke 40077]

Hi, where exactly does it say no files?

[lordmodd 0]

Attached below are 4 pictures for my system.

I am logged onto the Terra-Master through a Web Browser

Media1 - Picture of Home Screen with media folder

Media2 - Picture of Media Folder open into the Library showing no media files.

Media3 - Picture of Library Setup showing Media Folder

Media4 - Picture of File Manager, with Media Folder open showing media actually in Folder 

Everything else works as I would expect it should, 

The software installs correctly as far as I am aware, it allows access, it just doesn't find any media files.

I have given it all the permissions needed. But still no joy. 

[emdubya77 34]

When you set up the library did you browse to the folder (use the magnifying glass) or just type it in? All my folders are of the form

/mnt/<sharename>/<folder>/

Edited July 10, 2022 by emdubya77

[lordmodd 0]

Yes I browsed, for the folder. 

mine is /Volume1/OurMedia/

[lordmodd 0]

Now emby will not enable and stay enabled on the TerraMastar

[Luke 40077]

On 7/10/2022 at 4:23 AM, lordmodd said:

Now emby will not enable and stay enabled on the TerraMastar

@lordmodd are you still having an issue with this? We are working on TOS 5 support.

[Happy2Play 9441]

@Luke Does the #recycle break the library?

[Luke 40077]

29 minutes ago, Happy2Play said:

@Luke Does the #recycle break the library?

I don't think so. We already ignore that.

[lordmodd 0]

Hi Luke,

 

Yes I am still getting the emby will not start. I have tried installing the Beta version 4.8.0.5 but failed to install.

These things shouldn't be this hard. 

[Luke 40077]

@lordmodd

HI, we now have a TOS 5 compatible package. This is based on the beta server. Can you please try this and report your experience:

https://github.com/MediaBrowser/Emby.Releases/releases/download/4.8.0.8/emby_TOS5_APP_4.8.0.8_x86_64.tpk

Thanks !