No chapters after enabling 'intro detection'

[hines1517 0]

Hi,

After enabling intro detection in version 4.7.3.0 any new content added to this library after this seems to have no 'regular' chapters, instead it only has two items 'Intro' and 'Intro End'.

I have attempted to disable this feature in the hopes that chapters would start to appear but this seems to have not changed anything for existing content.

Is there anything I can do to get chapters to appear again?

Edited June 30, 2022 by hines1517

[Abobader 3348]

Hello hines1517,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 40128]

Hi there, please attach the emby server log. Thanks.

[hines1517 0]

Hi, here is my log. Thank you. No matter what I do I cannot seem to get chapters to display for any new content.

embyserver.txt

[hines1517 0]

ok, it looks like I can get chapter images to now appear by 'refreshing metadata' on each episoed individually I guess my question now is why chapters are not added intially

Edited June 30, 2022 by hines1517

[Luke 40128]

Now that you've updated to 4.7.5, let us know if you see this again with newly added videos.

[hines1517 0]

I will do, thank you!