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Unlock payment not working


sando8
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I have been trying to enable video play in the android TV app by making the one-off unlock payment and I get an error "something went wrong at our end, please try later"

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13 hours ago, sando8 said:

and I get an error "something went wrong at our end, please try later"

Hi.  You get that message during the actual purchase process?

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sando8

Yes as soon as I confirm I want to unlock. It doesn't get to Google Play store at all.

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Do purchases in other apps on the same device/account work?

Is the store enabled and the user have purchase permission?

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sando8

Store is enabled but I haven't done any purchases on that device. Will see if I can find anything in settings.

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sando8

I set Google Play to not require authorisation for purchases. Still doesn't work. The app goes back to the home screen.

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Did you try an in-app purchase in any other app? 

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