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Media no video load, but audio play


brogen

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Skyfay
15 minutes ago, Seanmac6 said:

Also with mpv on can't fast forward or rewind will this issue be fix in a new update?

Did you read the whole topic? 

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Seanmac6
10 minutes ago, Skyfay said:

Did you read the whole topic? 

my bad my issue might not be related to the topic but seen some comments about mpv so figure throw it out there but if have to make a whole new topic about this issue then will

 

Edited by Seanmac6
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OK we found the cause of this thanks to @Skyfay's help. We'll be getting an Apple TV app update out to resolve this.

Workaround in the meantime: Remove the IntroSkip plugin, restart the server, then refresh metadata on affected titles.

Thanks.

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jpw007
6 hours ago, Luke said:

OK we found the cause of this thanks to @Skyfay's help. We'll be getting an Apple TV app update out to resolve this.

Workaround in the meantime: Remove the IntroSkip plugin, restart the server, then refresh metadata on affected titles.

Thanks.

Been a bit busy so haven't been testing on my end yet, but jsut to throw a spanner in the works, i don't have that plugin at all

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Wolfen420
6 hours ago, Luke said:

OK we found the cause of this thanks to @Skyfay's help. We'll be getting an Apple TV app update out to resolve this.

Workaround in the meantime: Remove the IntroSkip plugin, restart the server, then refresh metadata on affected titles.

Thanks.

@LukeI do not believe that is accurate. I had the introskip plugin installed and it worked after refreshing metadata. And as you can see, another user doesn't have the plugin at all. 

Edited by Wolfen420
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14 minutes ago, Wolfen420 said:

@LukeI do not believe that is accurate. I had the introskip plugin installed and it worked after refreshing metadata. And as you can see, another user doesn't have the plugin at all. 

I would still give it a try. Thanks.

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Wolfen420
17 minutes ago, Luke said:

I would still give it a try. Thanks.

I was refreshing metadata all night. I am at work now. I will have to give it a go when I get home. 

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Wolfen420
Just now, Luke said:

Emby for Apple TV 1.6.1 is currently rolling out. Thanks guys.

Thanks for the update and support emby team.

 

@Luke I am still having trouble myself if I do a refresh of metadata from the top level of a library. Even force refreshing images. If I refresh via a specific episode it works. Any suggestions on how to handle this so I don't have to update every single individual file?

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6 hours ago, Wolfen420 said:

Thanks for the update and support emby team.

 

@Luke I am still having trouble myself if I do a refresh of metadata from the top level of a library. Even force refreshing images. If I refresh via a specific episode it works. Any suggestions on how to handle this so I don't have to update every single individual file?

Do you have the update?

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SamES
8 minutes ago, Wolfen420 said:

The app says it is 1.6.1(1)

Is the problem fixed now, even without the metadata refresh?

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Wolfen420
Just now, SamES said:

Is the problem fixed now, even without the metadata refresh?

@SamES  I couldn't tell you. Since I had done a metadata refresh a couple of times now. I think the app updated while I was napping or something haha. Because the metadata refresh for everything say at the top of TV Shows library didn't work. I had to do individual shows. Just checked and everything seems to be playing for me now. I just jumped through 4 or 5 different shows and randomly picked stuff and they all played with no issues.

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SamES

Great, thanks for the update.  I believe the latest version should work regardless of whether you do the metadata refresh as it handles the data from the server better and ignores the missing details

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