random restart app

[stefsegers 9]

Hi guys, I use the Mac app and I see that the app randomly restarts. It does not matter if the app does nothing or plays media.

When playing media the app restarts, but media keeps on playing in the background, so you don't see anything but hear the audio only. When you go beack into the menu and play the same media again it goes on where the app restarted.

Is there anything I can do to prevent this random reboot?

[Luke 40121]

Hi, yes we're looking into this. Thanks.

[stefsegers 9]

Thanks for your feedback.. good luck debugging 

[stefsegers 9]

is there any update yet? Just downloaded the latest verion of the Mac app, but still the same crashes/restarts

[Luke 40121]

Hi, we'll take another look at it. Thanks.

[Jamshen 0]

I have download the latest MacOS app. It work fine on Intel iMac but crashes every time on my new Mac studio. A bit disappointed as Emby is my frequently used app and it doesn't work on my new toy. 

Appreciated if you could update the app. Thank you.

 

[Conme 0]

Same issue here on M1 Macbook Air running macOS Venture 13.0.1. It is bugging me for months, happening at least 4-5 per movie, making it almost impossible to watch anything on my laptop when travelling. Any updates on the issue?

[Luke 40121]

Hi, we're about to have a new release of Emby for macOS, so please let us know how that compares once available. Thanks.

[SidneyUA 2]

Hi. I was having this exact same problem for at least two years, and even switched to the web version in order to play media without constant reloading. However, a week ago I randomly decided to download the latest version of MacOS app to check if the problem was fixed, and I can confirm that nothing has changed. It has started without any problems and I even thought that it was fixed, but now it has become progressively worse, reloading more and more often. I don't think that server logs will help, since the media keeps playing in the background with absolutely no issues. The problem is fully in the MacOS app. Which is a shame, since it's direct playing any media without issues.

[Luke 40121]

On 11/18/2024 at 4:33 PM, SidneyUA said:

Hi. I was having this exact same problem for at least two years, and even switched to the web version in order to play media without constant reloading. However, a week ago I randomly decided to download the latest version of MacOS app to check if the problem was fixed, and I can confirm that nothing has changed. It has started without any problems and I even thought that it was fixed, but now it has become progressively worse, reloading more and more often. I don't think that server logs will help, since the media keeps playing in the background with absolutely no issues. The problem is fully in the MacOS app. Which is a shame, since it's direct playing any media without issues.

Hi, we’ll take another look at it. Thanks for reporting.

[org22 0]

FWIW, Same Issue for the last 6 months or so with the auto-restarting.

On 5/25/2022 at 3:15 AM, stefsegers said:

Hi guys, I use the Mac app and I see that the app randomly restarts. It does not matter if the app does nothing or plays media.

When playing media the app restarts, but media keeps on playing in the background, so you don't see anything but hear the audio only. When you go beack into the menu and play the same media again it goes on where the app restarted.

Is there anything I can do to prevent this random reboot?