HtRabbit 2 Posted May 21 Share Posted May 21 I'm not sure if it helps, but the same video plays fine if I cast it to the TV from my phone or use kodi emby interface. I mostly noticed this after doing the core update 3.7 embyserver.txt Link to comment Share on other sites More sharing options...
HtRabbit 2 Posted May 21 Author Share Posted May 21 Here's the same movie file playing through my kodi box embyserver (good audio).txt Link to comment Share on other sites More sharing options...
Luke 30538 Posted May 22 Share Posted May 22 @SamES Link to comment Share on other sites More sharing options...
SamES 608 Posted May 22 Share Posted May 22 10 hours ago, HtRabbit said: I mostly noticed this after doing the core update 3.7 Do you mean 4.7.0.60? Link to comment Share on other sites More sharing options...
HtRabbit 2 Posted May 22 Author Share Posted May 22 9 hours ago, SamES said: Do you mean 4.7.0.60? Sorry , yes. 4.7.0.60 Link to comment Share on other sites More sharing options...
SamES 608 Posted May 23 Share Posted May 23 On 22/05/2022 at 04:31, HtRabbit said: 'm not sure if it helps, but the same video plays fine if I cast it to the TV from my phone or use kodi emby interface. So just to confirm, do you think the same file was working with DirectPlay and the audio was fine prior to the server upgrade? Can you please attach a server log for the Samsung DirectPlay example where you're not hearing any audio? Link to comment Share on other sites More sharing options...
HtRabbit 2 Posted May 23 Author Share Posted May 23 5 hours ago, SamES said: So just to confirm, do you think the same file was working with DirectPlay and the audio was fine prior to the server upgrade? Can you please attach a server log for the Samsung DirectPlay example where you're not hearing any audio? embyserver-no Audio.txt @SamES Link to comment Share on other sites More sharing options...
HtRabbit 2 Posted May 25 Author Share Posted May 25 (edited) I have upgraded to the new version of the Samsung TV app. Still having strange audio issues. I played back to movies, both of them I was able to hear background sounds Maybe music if it was playing but all the vocal audio or the actors voices was either very muted or impossible to hear I don't know if that'll help you it's almost like it's not encoding all the tracks. My TV is connected to the network via hardwire at 1 GB. Log file and screenshots below.embyserver samsung bad audio.txt Edited May 25 by HtRabbit Link to comment Share on other sites More sharing options...
SamES 608 Posted May 26 Share Posted May 26 17 hours ago, HtRabbit said: I was able to hear background sounds Maybe music if it was playing but all the vocal audio or the actors voices was either very muted or impossible to hear Does that happen even when it is DirectPlay? That doesn't sound right Link to comment Share on other sites More sharing options...
HtRabbit 2 Posted June 4 Author Share Posted June 4 yes it did it on direct play as well, i have been doing some testing on my end. if i disable the optical out on tv and just use internal speakers it is ok, after that i can re-enable the optical and everyone seems happy till i change movies or restart tv Link to comment Share on other sites More sharing options...
SamES 608 Posted June 4 Share Posted June 4 It sounds like you have something going on with audio/optical output on your TV (unrelated to the app/server). I would suggest testing with the TV's internal speakers as well to verify that it works fine with them and it's just an audio output problem. 1 Link to comment Share on other sites More sharing options...
HtRabbit 2 Posted June 6 Author Share Posted June 6 while i agree, its weird that it only does it with this app. if i use emby from my computer and cast the same movie to the same tv it sounds fine. i think it is not worth digging into as it is only a couple that give me issues 1 Link to comment Share on other sites More sharing options...
SamES 608 Posted June 10 Share Posted June 10 On 06/06/2022 at 14:25, HtRabbit said: while i agree, its weird that it only does it with this app. if i use emby from my computer and cast the same movie to the same tv it sounds fine. I'm not sure, it may be that you're not getting the same multi channel audio when casting, so you're not having the issue. Link to comment Share on other sites More sharing options...
mbuhmann 19 Posted June 19 Share Posted June 19 I'm not sure if this is the same issue -- though I suspect it is -- I have two users with 4k Samsung Smart TV's and both reported no audio when watching videos recently. The fix we've found was to manually set the playback option from Auto. Since I don't have a Samsung Smart TV it's hard for me to troubleshoot, though it did seem to happen after updating Emby server to 4.7.2. Link to comment Share on other sites More sharing options...
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