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Emby app don't show pictures


marciomaiden
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marciomaiden

do you want a test account for yourself? to see if the problem happens to you?

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1 minute ago, marciomaiden said:

do you want a test account for yourself? to see if the problem happens to you?

Not at this time.  Please follow the instructions I posted previously.

Thanks.

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marciomaiden

I'll wait for the same to happen, I uninstalled and re-installed the app in both boxes, for now they work fine.

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marciomaiden

I send now a log from android tv. What info do you need to find the log? 

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4 minutes ago, marciomaiden said:

I send now a log from android tv. What info do you need to find the log? 

Then add the following information to your report in the forum:
 
  • Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
  • The time you sent the log (in Eastern Time please - UTC -5)
  • The name of the Emby user on the local server that was logged in at the time

Also, please provide the server log that goes with the app log.

Thanks.

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I think I found your log, however.  Try turning off IPv6 on your server.  I don't think the image library we use in the app supports it.

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marciomaiden

Hi,

I think it's all resolved, it seems that the problem was really from IPv6. But only the Android tv and fire tv app was affected.

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Great.  Thanks for reporting back.

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