marciomaiden Posted May 25 Author Share Posted May 25 do you want a test account for yourself? to see if the problem happens to you? Link to comment Share on other sites More sharing options...
ebr Posted May 25 Share Posted May 25 1 minute ago, marciomaiden said: do you want a test account for yourself? to see if the problem happens to you? Not at this time. Please follow the instructions I posted previously. Thanks. Link to comment Share on other sites More sharing options...
marciomaiden Posted May 25 Author Share Posted May 25 I'll wait for the same to happen, I uninstalled and re-installed the app in both boxes, for now they work fine. 1 Link to comment Share on other sites More sharing options...
marciomaiden Posted May 25 Author Share Posted May 25 I send now a log from android tv. What info do you need to find the log? Link to comment Share on other sites More sharing options...
ebr Posted May 25 Share Posted May 25 4 minutes ago, marciomaiden said: I send now a log from android tv. What info do you need to find the log? Then add the following information to your report in the forum: Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem The time you sent the log (in Eastern Time please - UTC -5) The name of the Emby user on the local server that was logged in at the time Also, please provide the server log that goes with the app log. Thanks. Link to comment Share on other sites More sharing options...
ebr Posted May 25 Share Posted May 25 I think I found your log, however. Try turning off IPv6 on your server. I don't think the image library we use in the app supports it. Link to comment Share on other sites More sharing options...
marciomaiden Posted May 25 Author Share Posted May 25 Ah, I will try Link to comment Share on other sites More sharing options...
marciomaiden Posted May 26 Author Share Posted May 26 Hi, I think it's all resolved, it seems that the problem was really from IPv6. But only the Android tv and fire tv app was affected. Link to comment Share on other sites More sharing options...
ebr Posted May 26 Share Posted May 26 Great. Thanks for reporting back. Link to comment Share on other sites More sharing options...
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