Emby app don't show pictures

[marciomaiden 3]

do you want a test account for yourself? to see if the problem happens to you?

[ebr 15667]

1 minute ago, marciomaiden said:

do you want a test account for yourself? to see if the problem happens to you?

Not at this time.  Please follow the instructions I posted previously.

Thanks.

[marciomaiden 3]

I'll wait for the same to happen, I uninstalled and re-installed the app in both boxes, for now they work fine.

[marciomaiden 3]

I send now a log from android tv. What info do you need to find the log? 

[ebr 15667]

4 minutes ago, marciomaiden said:

I send now a log from android tv. What info do you need to find the log? 

Then add the following information to your report in the forum:

 

• Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
• The time you sent the log (in Eastern Time please - UTC -5)
• The name of the Emby user on the local server that was logged in at the time

Also, please provide the server log that goes with the app log.

Thanks.

[ebr 15667]

I think I found your log, however.  Try turning off IPv6 on your server.  I don't think the image library we use in the app supports it.

[marciomaiden 3]

Ah, I will try

[marciomaiden 3]

Hi,

I think it's all resolved, it seems that the problem was really from IPv6. But only the Android tv and fire tv app was affected.

[ebr 15667]

Great.  Thanks for reporting back.

[apfez 0]

please ignore, created in error

 

Edited December 22, 2022 by apfez

[nadeemka2000@hotmail.com 1]

I had the same problem on fire TV. Ipv6 was already disabled. I uninstalled and installed the app, and this solved my issue for now.

[Luke 40082]

On 3/24/2024 at 2:41 PM, nadeemka2000@hotmail.com said:

I had the same problem on fire TV. Ipv6 was already disabled. I uninstalled and installed the app, and this solved my issue for now.

Thanks for following up.