Malmgren Posted May 15 Share Posted May 15 Hi. I tried to watch some old episodes of Stargate Atlantis and none of them seem to work on my LG TV. They work fine in the web client and on Android TV (using Emby), but on the LG I just get the spinner forever and is forced to kill the app entirely. I put my server log on https://pastebin.com/rPuCZ4fF, anyone able to see what's wrong? LG TV is running latest version of the app, server is running Emby 4.6.7.0 on Debian. Link to comment Share on other sites More sharing options...
Malmgren Posted May 15 Author Share Posted May 15 Ok, I think I've found the culprit. After reading the log a bit more carefully I tried disabling the subtitle and it works without it. Is it the LG app not handling the mkv's internal subtitles? Link to comment Share on other sites More sharing options...
SamES Posted May 15 Share Posted May 15 (edited) What type of subs are they? Can you also post any ffmpeg logs from this playback? Edited May 15 by SamES Link to comment Share on other sites More sharing options...
Malmgren Posted May 16 Author Share Posted May 16 20 hours ago, SamES said: What type of subs are they? Can you also post any ffmpeg logs from this playback? It's subrip, embedded in mkv. Seems other kinds of text work, just those ones gives this problem. Unfortunately there's no ffmpeg logs at all created when this happens, the embyserver.txt is the only log. Link to comment Share on other sites More sharing options...
Malmgren Posted May 20 Author Share Posted May 20 Just for the record: This still happens after upgrading server to 4.7 (not very surprising, I guess it's a client side problem). Any more ideas of things I could check? Link to comment Share on other sites More sharing options...
SamES Posted May 20 Share Posted May 20 Let me try and reproduce this with one of my files Link to comment Share on other sites More sharing options...
Luke Posted May 21 Share Posted May 21 Can you please attach a log example from the new 4.7 release? Thanks. Link to comment Share on other sites More sharing options...
Malmgren Posted May 21 Author Share Posted May 21 6 hours ago, Luke said: Can you please attach a log example from the new 4.7 release? Thanks. Yes, it actually looks like there's more useful info in the 4.7 log. Here it is Link to comment Share on other sites More sharing options...
Luke Posted May 22 Share Posted May 22 What version of WebOS does this TV run? Link to comment Share on other sites More sharing options...
SamES Posted May 23 Share Posted May 23 1 hour ago, Luke said: What version of WebOS does this TV run? I believe it’s 4.x (probably 4.5) Link to comment Share on other sites More sharing options...
Malmgren Posted May 23 Author Share Posted May 23 16 hours ago, Luke said: What version of WebOS does this TV run? It's an LG 43UM7100PLB, running webOS 4.9.5. Link to comment Share on other sites More sharing options...
Luke Posted May 31 Share Posted May 31 Are you still having an issue with this? Link to comment Share on other sites More sharing options...
shurupov Posted June 1 Share Posted June 1 3 hours ago, Luke said: Are you still having an issue with this? Yes. Link to comment Share on other sites More sharing options...
Malmgren Posted June 1 Author Share Posted June 1 6 hours ago, Luke said: Are you still having an issue with this? Yep, no change. The thing I don't really understand is that the server log complains about "Error running ffmpeg-subtitle_extract" which indicates the problem might be server side, but it works like a charm on my Android TV with no errors in the server log. Link to comment Share on other sites More sharing options...
Malmgren Posted June 10 Author Share Posted June 10 Problem remains after upgrade to 4.7.2. Do you have any clues a to why this happens? Link to comment Share on other sites More sharing options...
Kirby2000 Posted June 16 Share Posted June 16 I also have massive problems with subtitles. Normally it worked for me to select the forced Subrip but with one of the last updates (emby app or LG firmware) no subtitle is working any more. The video won’t start. If I use the internal LG Player with DLNA, everything is working properly with activated subtitles. emby server: 4.6.7.0 emby LG App: 1.0.35 webOS Version: 4.9.5-14 Link to comment Share on other sites More sharing options...
SamES Posted June 16 Share Posted June 16 Hi, can you please attach a log? Link to comment Share on other sites More sharing options...
Kirby2000 Posted June 16 Share Posted June 16 48 minutes ago, SamES said: Hi, can you please attach a log? For example Sonic won’t load with activated subtitle embyserver.txt Link to comment Share on other sites More sharing options...
SamES Posted June 17 Share Posted June 17 Can you provide the media info for Sonic showing the stream details? Link to comment Share on other sites More sharing options...
SamES Posted June 17 Share Posted June 17 It's possible that it's just taking some time to do the subtitle extraction on the first playback. How long did you wait for it to start? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now