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Web app failing to connect remotely through app.emby.media


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777Aion777
Posted (edited)

I've got the same issue (I think.)

My emby server works on my laptop at 'localhost:8096', and looks as if everything is ok but now my android phone cant connect to the server using the emby app. A couple of days ago everything was working fine, no idea why I cant connect now. I've tried restarting* my router, emby server, both laptop and phone, and ive opened the 8096 and 8920 ports on my laptops firewall settings. It still doesn't work.

Edited by 777Aion777
spelling mistake
Posted

@777Aion777

Hi, try doing a manual connection from the emby Android app by entering the server address manually and see if that helps. Thanks.

777Aion777
Posted

Yeah that's what I've been doing, it doesn't work.

777Aion777
Posted
18 hours ago, Luke said:

OK, I would suggest taking a look at our Connection Troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks.

I openned TCP ports 8096 and 8920, I ran an antivirus scan, I don't have any VPN's to disable.

I still can't connect to my emby server from my android device from the same network connection 🤷‍♂️

Posted

Can you show us screenshots of how you setup port forwarding?

777Aion777
Posted
On 4/28/2022 at 4:06 PM, Luke said:

Can you show us screenshots of how you setup port forwarding?

Is port forwarding necessary for an Internal Connection? I didn't think it was since I never did anything about port forwarding and I've been connecting to my emby server from my phone with no issues for over a year now

Posted

For a local network connection it's not necessary, no.

Posted

You could have a firewall on the server machine that is preventing access from other devices.

777Aion777
Posted
On 4/30/2022 at 7:38 PM, Luke said:

You could have a firewall on the server machine that is preventing access from other devices.

As far as I can see everything Emby related is allowed to communicate through the firewall, including ports 8096 and 8920

Posted
7 minutes ago, 777Aion777 said:

As far as I can see everything Emby related is allowed to communicate through the firewall, including ports 8096 and 8920

What did you check?

777Aion777
Posted
12 minutes ago, Luke said:

What did you check?

On the laptop hosting the server:

Control Panel -> Windows Firewall -> Allowed applications

All apps mentioning Emby are allowed, as well as the ports that I opened when I was following the connectivity troubleshooting guide

Posted
1 hour ago, 777Aion777 said:

On the laptop hosting the server:

Control Panel -> Windows Firewall -> Allowed applications

All apps mentioning Emby are allowed, as well as the ports that I opened when I was following the connectivity troubleshooting guide

I would also go through it and make sure there are no blocking rules added.

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