hjason7812 Posted April 27 Share Posted April 27 Hello I just put a new 4 k movie on my server and did the scan and it always worked before but this time it isn't showing up on emby. I restarted emby server and truenas server then I redid the library scan and still nothing. Anyone have this issue before and fixed it please let me know? thank you Link to comment Share on other sites More sharing options...
seanbuff Posted April 27 Share Posted April 27 Hard to tell what happened without a log. Do you allow Emby to save .nfo files with your media? It's possible it has been recognized as something else. Can you check the movies folder on the filesystem for the contents of the nfo if present. 1 Link to comment Share on other sites More sharing options...
Happy2Play Posted April 28 Share Posted April 28 11 hours ago, seanbuff said: It's possible it has been recognized as something else. Yes, this would be the best guess. And if you write nfo files this would be the easiest place to check otherwise we would need the server log and the name of the media added. Link to comment Share on other sites More sharing options...
Luke Posted April 28 Share Posted April 28 Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
hjason7812 Posted April 29 Author Share Posted April 29 What log would you need? Link to comment Share on other sites More sharing options...
Happy2Play Posted April 29 Share Posted April 29 14 minutes ago, hjason7812 said: What log would you need? The embyserver log covering the time frame you added the media. Link to comment Share on other sites More sharing options...
hjason7812 Posted April 29 Author Share Posted April 29 This is like an hour after embyserver-63786618239.txt Link to comment Share on other sites More sharing options...
seanbuff Posted April 29 Share Posted April 29 And what is the name of the 4K movie that you added and yet not displaying? Link to comment Share on other sites More sharing options...
Happy2Play Posted April 29 Share Posted April 29 No scans or realtime monitoring seen in the log. But I would question this cache location. 2022-04-27 00:00:00.088 Info App: Cache path: /media/Movies/Subs/cache Link to comment Share on other sites More sharing options...
hjason7812 Posted April 29 Author Share Posted April 29 2 hours ago, Happy2Play said: No scans or realtime monitoring seen in the log. But I would question this cache location. 2022-04-27 00:00:00.088 Info App: Cache path: /media/Movies/Subs/cache That's my cache/subs folder. Link to comment Share on other sites More sharing options...
hjason7812 Posted April 29 Author Share Posted April 29 5 hours ago, seanbuff said: And what is the name of the 4K movie that you added and yet not displaying? Uncharted Link to comment Share on other sites More sharing options...
hjason7812 Posted April 29 Author Share Posted April 29 5 hours ago, seanbuff said: And what is the name of the 4K movie that you added and yet not displaying? Here is my 4k folder in the server Link to comment Share on other sites More sharing options...
Luke Posted April 29 Share Posted April 29 Did you set the server cache folder location to something that is part of your media library? Link to comment Share on other sites More sharing options...
hjason7812 Posted April 29 Author Share Posted April 29 It has been awhile ago, I think I did but not sure really Link to comment Share on other sites More sharing options...
Luke Posted April 29 Share Posted April 29 17 minutes ago, hjason7812 said: It has been awhile ago, I think I did but not sure really I would try blanking that out to set it back to the default location. Link to comment Share on other sites More sharing options...
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