Jump to content

Emby Mac Client Crashes on playback after OS update


Vedhavyas
 Share

Recommended Posts

Vedhavyas
Posted (edited)

Alright. 

I wanted to try direct play. So I tried the M1 compatible app. 

The app crashes after sometime of running some media. I think media was around 35Gb 4k. Could be OOM 🤷‍♂️?

I didnt see any crash with other smaller content but I did notice sometime kinda grey block apprears on the screen as a layer. Might not be related.

I dont have logs unfortunately

Edited by Vedhavyas
Link to comment
Share on other sites

Vedhavyas

It is my Emby server. I was able to get some logs from the app. There seems to be two issues I have noticied

1. App just stops and restarts. Wasn;t able to repreduce this to get logs

2. App just shows black screen but audio continue to play. If i go back, it goes to main page but audio still keeps playing. If I play again. then new play restarts. here are some logs in this case

```

2022-04-22 09:38:43.438 Emby[81347:9033754] Reachability Flag Status: -R t------ networkStatusForFlags
2022-04-22 09:38:43.438 Emby[81347:9033754] Reachability Flag Status: -R t------ networkStatusForFlags
2022-04-22 09:38:53.561 Emby[81347:9033754] WKWebView Process Terminated. Attempting to Recover.
2022-04-22 09:38:53.848 Emby[81347:9033754] -[MyMainViewController webView:didStartProvisionalNavigation:]
2022-04-22 09:38:53.888 Emby[81347:9033754] -[MyMainViewController webView:didCommitNavigation:] To Url: http://***/index.html?#!/videoosd/videoosd.html
2022-04-22 09:38:53.890 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:53.932 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:53.974 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.018 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.100 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.101 Emby[81347:9033754] Running on ****
2022-04-22 09:38:54.101 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.179 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.179 Emby[81347:9033754] Version 2.1.4
2022-04-22 09:38:54.179 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.226 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.306 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.348 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.390 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 09:38:54.434 Emby[81347:9033754] Request packet sent to 255.255.255.255
2022-04-22 09:38:54.472 Emby[81347:9033754] Closed UDP socket with error: Can't assign requested address
2022-04-22 09:38:54.472 Emby[81347:9033754] Found 0 servers
2022-04-22 09:38:54.643 Emby[81347:9033754] [WKWebView] Javascript Error: Unhandled Promise Rejection (from element: [object Window], reason: TypeError: Attempted to assign to readonly property.)
Will resign active
Did enter background
Enabling Video
2022-04-22 09:39:22.803 Emby[81347:9033754] Reachability Flag Status: -R t------ networkStatusForFlags
2022-04-22 09:39:22.803 Emby[81347:9033754] Reachability Flag Status: -R t------ networkStatusForFlags
Will resign active
Did enter background
2022-04-22 09:39:32.845 Emby[81347:9033754] [WKWebView] Javascript Error: Unhandled Promise Rejection (from element: [object Window], reason: Error: Load failed: native/ios/localsync: http://localhost:12344/native/ios/localsync.js)

```

Link to comment
Share on other sites

Vedhavyas
Posted (edited)

Here are some more logs. Saw the logo and then blank screen but audio continues to play

```

2022-04-22 10:07:31.110 Emby[81347:9033754] WKWebView Process Terminated. Attempting to Recover.
2022-04-22 10:07:31.433 Emby[81347:9033754] -[MyMainViewController webView:didStartProvisionalNavigation:]
2022-04-22 10:07:31.477 Emby[81347:9033754] -[MyMainViewController webView:didCommitNavigation:] To Url: http://localhost:12344/index.html?#!/videoosd/videoosd.html
2022-04-22 10:07:31.598 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.598 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.680 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.684 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.767 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.770 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.806 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.847 Emby[81347:9033754] Version 2.1.4
2022-04-22 10:07:31.847 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.892 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.971 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:31.971 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:32.017 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:32.058 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:32.058 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:32.097 Emby[81347:9033754] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-04-22 10:07:32.268 Emby[81347:9033754] Request packet sent to 255.255.255.255
2022-04-22 10:07:32.308 Emby[81347:9033754] Closed UDP socket with error: Can't assign requested address

```

Edited by Vedhavyas
Link to comment
Share on other sites

Vedhavyas

Its happeneing so often with 4k videos that its unwatchable from the app :(

Link to comment
Share on other sites

Vedhavyas

hi guys, anything i can help with fixing this. I'm not able to do watch anything on app and I dont want to watch on brave browser since its doesn't seem to support direct play

Link to comment
Share on other sites

Hi, we'll be getting an app update out very soon so please let us know if that helps with this. Thanks.

  • Like 1
Link to comment
Share on other sites

Stay tuned to that blog for the release announcement. Thanks.

Link to comment
Share on other sites

  • 2 weeks later...
Vedhavyas

Hello,

It seems to have stopped for a day and then it started with no playback but just audio. If I click the back button and start the movie again, it doesn't remember the last played time :(

an update would be amazing :)

Link to comment
Share on other sites

Have you gotten the new 2.1.6 update?

Link to comment
Share on other sites

  • 4 weeks later...
Vedhavyas

Heya team,

 

Any chance you have an update that fixes the issue? 

 

Link to comment
Share on other sites

Hi, we're still looking into this. Apologies for the delay.

Link to comment
Share on other sites

  • 1 month later...

Hi again,

 

Any update on this? I'm running latest 2.1.6 version on app store. I still see the playback going blank after some time while audio comitnues to play

here is the log

```

Will resign active
Did enter background
2022-08-08 16:47:52.826 Emby[3836:17150207] WKWebView Process Terminated. Attempting to Recover.
2022-08-08 16:52:52.941 Emby[3836:17150207] Reloading On Resume...
2022-08-08 16:52:53.019 Emby[3836:17150207] Enabling Video
2022-08-08 16:52:53.019 Emby[3836:17150207] Reachability Flag Status: -R t------ networkStatusForFlags
2022-08-08 16:52:53.019 Emby[3836:17150207] Reachability Flag Status: -R t------ networkStatusForFlags
2022-08-08 16:52:53.262 Emby[3836:17150207] -[MyMainViewController webView:didStartProvisionalNavigation:]
2022-08-08 16:52:53.309 Emby[3836:17150207] -[MyMainViewController webView:didCommitNavigation:] To Url: http://localhost:12344/index.html?#!/videoosd/videoosd.html
2022-08-08 16:52:53.639 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.639 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.678 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.763 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.764 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.844 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.844 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.844 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.929 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.929 Emby[3836:17150207] Running on MacBook Pro (2)
2022-08-08 16:52:53.929 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:53.971 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.013 Emby[3836:17150207] Version 2.1.6
2022-08-08 16:52:54.054 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.054 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.096 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.097 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.139 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.178 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.221 Emby[3836:17150207] [WKWebView] Javascript Error: ReferenceError: Can't find variable: MpvVideoPlayer at linenumber: 1 of file: http://localhost:12344/index.html?#!/videoosd/videoosd.html
{}
2022-08-08 16:52:54.263 Emby[3836:17150207] Request packet sent to 255.255.255.255
2022-08-08 16:52:54.302 Emby[3836:17150207] Closed UDP socket with error: Can't assign requested address
2022-08-08 16:52:54.302 Emby[3836:17150207] Found 0 servers
2022-08-08 16:52:54.556 Emby[3836:17150207] [WKWebView] Javascript Error: Unhandled Promise Rejection (from element: [object Window], reason: TypeError: Attempted to assign to readonly property.)
Will resign active
Did enter background
2022-08-08 16:52:56.303 Emby[3836:17150207] [WKWebView] Javascript Error: Unhandled Promise Rejection (from element: [object Window], reason: TypeError: Importing a module script failed.)

```

 

Any help to fix this is much appreciated

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...