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Various issues with current Apple TV app


tolli
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Hello. I've been using Emby for about 3 weeks now, have it set up as server on my PC and using it on Apple TV. I've run into several issues, lot of which are low hanging fruits and shouldn't take too long to fix.
1. The white text on light background contrast is bad on the app so I had to change my theme to dark on my Apple TV in order to be able to read media info (see screenshot)
2. Most of the content panels inside the tabs (within Live TV) start listing contents from "Programs" even when you are currently not inside the Programs tab. You need to back entirely out of LiveTV and go back in to remedy this until it happens again. (see screenshot)
3. Recording tv shows fails often if you are watching something else through Emby live tv at the same time (and I have a 2 connection sub from provider)
4. Many times the app just closes on its own (usually when watching a live tv channel) and the Apple TV screensaver immediately kicks in (see log info when this happened)
5. On the iOS app the sort for live tv guide is "Default Channel Order" which is the actual order inside the m3u/epg file. For some reason that option is not available on the Apple TV tvOS app but instead it sorts by ID which makes no sense at all and is very frustrating. Rest of sorting options are useless as well. Your apps' UX should be at least consistent across your platforms!
6. Since there is no "Default Channel Order" sorting on Apple TV I resorted to using the "Favorites" feature. Except all my saved favorite channels vanished when I had to do make a change to my live tv lineup. So that's a useless feature.
I'm currently paying the monthly fee and want to pull the trigger on the $120 lifetime but you need to give the AppleTV app some TLC in order for me to do so.
Thanks.

Best,
Tolli

LOGS for item #4:
2022-04-13 09:39:12.362 Info Server: http/1.1 Response 200 to 192.168.50.41. Time: 5ms. http://192.168.50.100:8096/emby/videos/1525068/live.m3u8?DeviceId=612B90A7-B7D1-440F-A990-CA1C1AF288EC&MediaSourceId=5f1ed650a8c91535b07fbfecc146bd1c&PlaySessionId=4aa5822c00904392a2818a75d2b99d69&LiveStreamId=06044cf0e6f93cdae5f285c9ecfaaeb4_01413a525b3a9622ce6fdf19f7dde354_5f1ed650a8c91535b07fbfecc146bd1c&VideoCodec=h264,hevc,mpeg2video&AudioCodec=ac3,mp3,aac&VideoBitrate=139808000&AudioBitrate=192000&TranscodingMaxAudioChannels=6&SegmentContainer=ts&SegmentLength=3&MinSegments=1&BreakOnNonKeyFrames=True&hevc-profile=Main,Main10
2022-04-13 09:39:12.658 Info Server: http/1.1 GET http://192.168.50.100:8096/emby/LiveTv/Channels/1525068?userId=HIDDEN&X-Emby-Client=tvOS&X-Emby-Device-Name=Living Room&X-Emby-Device-Id=612B90A7-B7D1-440F-A990-CA1C1AF288EC&X-Emby-Client-Version=1.5.7 (1). UserAgent: Emby/1 CFNetwork/1331.0.7 Darwin/21.4.0
2022-04-13 09:39:12.662 Info Server: http/1.1 Response 200 to 192.168.50.41. Time: 4ms. http://192.168.50.100:8096/emby/LiveTv/Channels/1525068?userId=f2821f0ff93a4398b3bbf7c81198f832&X-Emby-Client=tvOS&X-Emby-Device-Name=Living Room&X-Emby-Device-Id=612B90A7-B7D1-440F-A990-CA1C1AF288EC&X-Emby-Client-Version=1.5.7 (1)
2022-04-13 09:39:12.933 Info Server: http/1.1 GET http://192.168.50.100:8096/emby/LiveTv/Channels/1525068?userId=f2821f0ff93a4398b3bbf7c81198f832&X-Emby-Client=tvOS&X-Emby-Device-Name=Living Room&X-Emby-Device-Id=612B90A7-B7D1-440F-A990-CA1C1AF288EC&X-Emby-Client-Version=1.5.7 (1). UserAgent: Emby/1 CFNetwork/1331.0.7 Darwin/21.4.0
2022-04-13 09:39:12.935 Info Server: http/1.1 Response 200 to 192.168.50.41. Time: 2ms. http://192.168.50.100:8096/emby/LiveTv/Channels/1525068?userId=HIDDEN&X-Emby-Client=tvOS&X-Emby-Device-Name=Living Room&X-Emby-Device-Id=612B90A7-B7D1-440F-A990-CA1C1AF288EC&X-Emby-Client-Version=1.5.7 (1)
2022-04-13 09:39:13.010 Info Server: http/1.1 GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=56d08055-9c92-4b93-a3f6-8731190f99bb&X-Emby-Client-Version=4.6.7.0. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36 Edg/100.0.1185.29
2022-04-13 09:39:13.012 Info Server: http/1.1 Response 200 to ::1. Time: 2ms. http://localhost:8096/emby/ScheduledTasks?IsEnabled=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=56d08055-9c92-4b93-a3f6-8731190f99bb&X-Emby-Client-Version=4.6.7.0
2022-04-13 09:39:13.017 Info Server: http/1.1 GET http://localhost:8096/emby/ScheduledTasks?IsEnabled=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=56d08055-9c92-4b93-a3f6-8731190f99bb&X-Emby-Client-Version=4.6.7.0. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36 Edg/100.0.1185.29

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Hi, please attach the complete emby server and ffmpeg log files from #4. Thanks.

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Posted (edited)

Any update @Luke ?
What are the plans for the next update on the Apple TV app? Can we at least get a usable sorting on the tv guide (unless I'm missing something here?)

Edited by tolli
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  • 2 weeks later...

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