hgewald 8 Posted April 12, 2022 Posted April 12, 2022 Hello, something weird... My fotos (all .jpg) do not show on my Samsung TV anymore (latest Tizen version installed). I can see the folders and when I open a folder I see all pictures. When I then want to see the pictures (slideshow) the screen goes black and nothing happens anymore. Same procdeure works fine with the Android app (on mobile) and the web version (on PC). Emby runs on latest server (4.6.7). The folder is setup for home videos and fotos. Any thoughts what might be wrong? H.
SamES 1004 Posted April 12, 2022 Posted April 12, 2022 Which version of the Samsung client are you using (store version, or the USB version)? It's working for me on the current USB release, but the playback images appear to be very low quality. Some of the folder thumbnails are upside-down, but the image thumbs are the right way up when the folder is opened. Quality in the browser is fine, but the orientation of the folder thumbs is also an issue in the web browser.
hgewald 8 Posted April 12, 2022 Author Posted April 12, 2022 Not sure whar a store or USB version is... I am using the latest Tizen app as posted on GitHub: https://github.com/MediaBrowser/Emby.Releases/tree/master/tizen
Luke 40144 Posted April 12, 2022 Posted April 12, 2022 13 minutes ago, hgewald said: Not sure whar a store or USB version is... I am using the latest Tizen app as posted on GitHub: https://github.com/MediaBrowser/Emby.Releases/tree/master/tizen What version number?
hgewald 8 Posted April 14, 2022 Author Posted April 14, 2022 Ho can I find out the version number? The github doesnt state it and on the TV I cannot find iot. I refreshed it just two days ago...
SamES 1004 Posted April 14, 2022 Posted April 14, 2022 Press the button on the top right of the screen with your user image, it should show a menu with the version number on the bottom
hgewald 8 Posted April 14, 2022 Author Posted April 14, 2022 3 hours ago, SamES said: Press the button on the top right of the screen with your user image, it should show a menu with the version number on the bottom What screen are you referring to and what button on my remote control do you want me to press? This is on the TV, right? A Samsung-TV-UE55JU6050.
FrostByte 5260 Posted April 14, 2022 Posted April 14, 2022 29 minutes ago, hgewald said: What screen are you referring to and what button on my remote control do you want me to press? This is on the TV, right? A Samsung-TV-UE55JU6050. Start Samsung app on your TV From the home screen in the upper right corner there should be a search icon, user icon, and the time. Click "OK" / select on your user icon. Top line right under App settings you should see the version 1
hgewald 8 Posted April 19, 2022 Author Posted April 19, 2022 sorry, took me some time to find it : It is version 1.2.6
Luke 40144 Posted April 20, 2022 Posted April 20, 2022 On 4/12/2022 at 6:51 AM, hgewald said: Hello, something weird... My fotos (all .jpg) do not show on my Samsung TV anymore (latest Tizen version installed). I can see the folders and when I open a folder I see all pictures. When I then want to see the pictures (slideshow) the screen goes black and nothing happens anymore. Same procdeure works fine with the Android app (on mobile) and the web version (on PC). Emby runs on latest server (4.6.7). The folder is setup for home videos and fotos. Any thoughts what might be wrong? H. HI, please attach the emby server log from when this happened. Thanks.
FrostByte 5260 Posted April 21, 2022 Posted April 21, 2022 No, the slideshow works good for me version 1.2.6 and server 4.7.0.35 Navigate to Home videos and photos library, folders, open folder and then either click on a photo or click Play All. Both ways work fine for me.
hgewald 8 Posted April 21, 2022 Author Posted April 21, 2022 Same works for me. And when I click on a photo to see it in large the screen turns black and nothing happens. As if it loads the data for eternity... When I go back I see the collection again. If I chose another picture or folder the same happens. Screen goes blank...
Luke 40144 Posted April 22, 2022 Posted April 22, 2022 Ok we'll have a new Samsung build up on Monday or Tuesday so please let us know if that helps. Thanks.
hgewald 8 Posted April 27, 2022 Author Posted April 27, 2022 I tried version 1.2.7 today but no difference Problem persists
SamES 1004 Posted April 27, 2022 Posted April 27, 2022 4 hours ago, hgewald said: I tried version 1.2.7 today but no difference Problem persists Have you tried refreshing the meta data on your photos library?
hgewald 8 Posted April 28, 2022 Author Posted April 28, 2022 Well, the photos show correctly on all clients (web, Android, Amazon Fire). Also on the Tizen client, the photos are displayed correctly in the overview. Only when I switch to slideshow mode the system does only show a blank screen.... So I do not see what the refresh of the meta data could do here. However, i will try this and report back.
SamES 1004 Posted April 28, 2022 Posted April 28, 2022 It's OK, I can see what the issue is. It seems to only affect this older model TV 1
hgewald 8 Posted April 28, 2022 Author Posted April 28, 2022 I refreshed the meta data and saw no effect.
SamES 1004 Posted May 2, 2022 Posted May 2, 2022 Less than 30 days is the best I can suggest for the USB Beta release
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