RaptorCentauri 49 Posted March 25, 2022 Share Posted March 25, 2022 Hello, I have a user who is having issues connecting with Apple TV via remote connection. They are able to connect with the iOS app, as well as through a web browser. We have tried the following on the Apple TV: Manually enter in server address - Response: "We are unable to connect..." Sign in with emby connect: Login works and pin is confirmed. User is presented with server selections, Emby.Tower (this is the correct one), and Tower (this is an old server that has not removed itself for some reason). User clicks on Emby.Tower and is presented with the same error. "We are unable to connect..." We have tried deleting and reinstalling the app, power cycling the Apple TV, I have removed and readded the emby connect name in their profile. All efforts result in failure. If it is helpful, the here is how the server is setup: Emby docker running in unraid v 4.6.7.0 Connection is via a reverse proxy using NGINX Proxy manager There is a wildcard cert via Let's Encrypt - DuckDNS Any help will be appreciated. Thanks Link to comment Share on other sites More sharing options...
Luke 37012 Posted April 3, 2022 Share Posted April 3, 2022 Hi @RaptorCentauri the problem could be due to Apple TV rejecting your SSL certificate. Are you able to temporarily allow plain http to test and verify that? Link to comment Share on other sites More sharing options...
RaptorCentauri 49 Posted April 3, 2022 Author Share Posted April 3, 2022 I was actually able to solve this. It was a misconfigured certificate that was actually causing problems beyond Emby. Link to comment Share on other sites More sharing options...
Luke 37012 Posted April 4, 2022 Share Posted April 4, 2022 1 hour ago, RaptorCentauri said: I was actually able to solve this. It was a misconfigured certificate that was actually causing problems beyond Emby. Thanks for the feedback ! Link to comment Share on other sites More sharing options...
ajcdk 3 Posted April 19, 2022 Share Posted April 19, 2022 (edited) On 4/4/2022 at 1:56 AM, RaptorCentauri said: I was actually able to solve this. It was a misconfigured certificate that was actually causing problems beyond Emby. Hi there. Would you be willing to share what you did to fix this? I am experiencing the same issue after my certificate (also Let's Encrypt) was renewed. Edited April 19, 2022 by ajcdk Grammar fix. Link to comment Share on other sites More sharing options...
RaptorCentauri 49 Posted April 19, 2022 Author Share Posted April 19, 2022 5 minutes ago, ajcdk said: Hi there. Would you be willing to share what you did to fix this? I am experiencing the same issue after my certificate (also Let's Encrypt) was renewed. I just deleted and then recreated the certs. I also moved away from a wildcard one and did a cert for everything that needed it. Sorry I do not have more helpful details. 1 Link to comment Share on other sites More sharing options...
Luke 37012 Posted April 20, 2022 Share Posted April 20, 2022 @ajcdk has this helped? Link to comment Share on other sites More sharing options...
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