arsenic0 1 Posted March 2, 2022 Share Posted March 2, 2022 So i have been a member for awhile, and my recurring payment for Feb happened on Feb 9th. I verified the payment went through and Google shows the subscription as active still for the Emby Premier for Android TV. On Feb 10th it says my license is no longer valid and expired. When i try to open and connect to my server it pops up the message that i need to re-buy my license. Havent had time to figure out whats going on until now but honestly im a little annoyed i've paid for a month that i didnt actually get. Any ideas how i go about fixing this? Below is the receipt, my active subscriptions, as well as the email i get when i request my lost key. Link to comment Share on other sites More sharing options...
Solution Luke 38342 Posted March 2, 2022 Solution Share Posted March 2, 2022 Hi, please email billlingsupport@emby.media Thanks ! Link to comment Share on other sites More sharing options...
arsenic0 1 Posted March 3, 2022 Author Share Posted March 3, 2022 41 minutes ago, Luke said: Hi, please email billlingsupport@emby.media Thanks ! Link to comment Share on other sites More sharing options...
Luke 38342 Posted March 3, 2022 Share Posted March 3, 2022 Hi, I'm very sorry, that was a typo on my part. Please email billingsupport@emby.media. Link to comment Share on other sites More sharing options...
pwhodges 1697 Posted March 3, 2022 Share Posted March 3, 2022 Only 2 "l"s in "billing" - this error has happened before! Paul 1 Link to comment Share on other sites More sharing options...
arsenic0 1 Posted March 3, 2022 Author Share Posted March 3, 2022 Oh thanks i stared at it for awhile trying to figure out what the difference was! Ill do that thanks. 1 Link to comment Share on other sites More sharing options...
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