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ServerWMC - Tuner Question


kingfenix

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Hiya Krusty and all,

 

I have a 4 tuner ceton internal cablecard, and on the Tuners tab in serverwmc it shows 3 tuners are available but 1 says disabled. Any thoughts as to how to fix this or why one would be disabled? Hitting the "reset" on that one doesnt appear to help any.

 

Thanks,

kingfenix

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  • 3 weeks later...

I am getting a similar error.

 

I am using HDHR Prime and every so often all three tuners will show DISABLED in ServerWMC.  I can still watch TV from WMC but to watch TV via MB3, I would need to exit ServerWMC and restart the program.

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krustyreturns

I don't think this is the same issue as the OP and I can tell you that I never have this problem (same setup as you, except 6 tuners) nor have I heard this complaint before, so something must be weird here,  Can you look in the server log and post the exact error you see?  Actually posting the whole log would be nice so I can see your setup.  Post it after doing a refresh of the tuner status screen in the web browser.  Roughly how often is 'every so often'?  Are you using a wired connection between the server machine and the tuner network?  Is the server machine always on?

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AmericanCrisis

I was just going to watch some TV (news) remotely and noticed the tuners are disabled on my server.  Resetting does nothing.  When I get home I'll post a log if the problem doesn't resolve somehow.  Wish I could do more troubleshooting remotely. 

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krustyreturns

Sorry, teamviewer lets you remotely login into your server machine letting you debug remotely.  No rush, I can wait for the log like you proposed.

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Sorry, teamviewer lets you remotely login into your server machine letting you debug remotely.  No rush, I can wait for the log like you proposed.

Hi Krusty,

 

I am having the same issue as the other users with ServerWMC.

 

All of the tuners from my HDHR Prime will turn into "disabled" after a while.  I cannot reset the tuners from ServerWMC or MB3 Server but I would have to exit ServerWMC and relaunch it.  After that, I would need to refresh Guide data to get the tuners working on MB3 again.

 

Attached is my log from ServerWMC, please help take a look.

ServerWMC.1.log

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  • 3 weeks later...

I seem to having a related issue.  Tuners are active, then something changes and they are disabled.  After the initial install tuners and streaming worked ok, but after the first system reboot I can't get things to work.

 

What can I do to get it going again?   Thanks in advance.

 

Build 1167, assembly version 1.0.0.42v

 

This is what shows up in the current log:


2014/11/02 16:47:22.805 GetRecorderInfo> error getting rec info from Guid, Guid: 7ab232c3-748b-493a-a972-2df7a5220a84, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:47:22.805 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:47:22.806 GetRecorderInfo> error getting rec info from Guid, Guid: 6a4bb0a5-acf7-41b9-8d69-33b19be40d81, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:47:22.806 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:47:22.806 GetRecorderInfo> error getting rec info from Guid, Guid: 40f65dbf-72b0-48dd-9237-e2667d69771b, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:47:22.806 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:50:59.248 MaintenanceTimer> callback at 4:50 PM
2014/11/02 16:50:59.248 MaintenanceTimer> callback - complete
2014/11/02 16:54:18.295 GetRecorderInfo> error getting rec info from Guid, Guid: 7ab232c3-748b-493a-a972-2df7a5220a84, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:18.295 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:18.295 GetRecorderInfo> error getting rec info from Guid, Guid: 6a4bb0a5-acf7-41b9-8d69-33b19be40d81, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:18.295 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:18.295 GetRecorderInfo> error getting rec info from Guid, Guid: 40f65dbf-72b0-48dd-9237-e2667d69771b, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:18.295 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:28.201 GetRecorderInfo> error getting rec info from Guid, Guid: 7ab232c3-748b-493a-a972-2df7a5220a84, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:28.201 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:28.201 GetRecorderInfo> error getting rec info from Guid, Guid: 6a4bb0a5-acf7-41b9-8d69-33b19be40d81, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:28.201 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:28.201 GetRecorderInfo> error getting rec info from Guid, Guid: 40f65dbf-72b0-48dd-9237-e2667d69771b, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:28.201 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:32.226 GetRecorderInfo> error getting rec info from Guid, Guid: 7ab232c3-748b-493a-a972-2df7a5220a84, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:32.226 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:32.226 GetRecorderInfo> error getting rec info from Guid, Guid: 6a4bb0a5-acf7-41b9-8d69-33b19be40d81, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:32.226 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:54:32.226 GetRecorderInfo> error getting rec info from Guid, Guid: 40f65dbf-72b0-48dd-9237-e2667d69771b, error: System.InvalidCastException: Unable to cast COM object of type 'ehiProxy.RecorderMgrClass' to interface type 'ehiProxy.IRecorderMgr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{6C407526-EEA4-4656-82DD-4D90239D7D9C}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at ehiProxy.RecorderMgrClass.FindRecorderByID(Guid guid, IRecorderInfo& ppRecorder)
   at ServerWMC.Worker.Tuner.GetRecorderInfo(Guid guid)
2014/11/02 16:54:32.226 GetTunerStatus> error: recorder info for '{0)' not found, marking as 'disabled'
2014/11/02 16:55:27.817 Updater> Checking for updates...
2014/11/02 16:55:28.675 Current version still up to date.
2014/11/02 16:55:28.675 Updater> Current version 1.0.1167.0 is up to date
2014/11/02 16:58:59.261 MaintenanceTimer> callback at 4:58 PM
2014/11/02 16:58:59.261 MaintenanceTimer> callback - complete
2014/11/02 17:06:59.267 MaintenanceTimer> callback at 5:06 PM
2014/11/02 17:06:59.267 MaintenanceTimer> callback - complete
This is the tuners tab:

5456a95a07d9d_tuners.jpg

Edited by jastop
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