Playback Error No compatible streams are currently available. Please t

[MIckeysServer 0]

Hello 

I am seriously thinking of cancelling and going to Plex as this plays same file no problem !

please see log attached 

Regards 

Mike 

ffmpeg-transcode-b32eec7a-e293-4f1d-a49d-1368520bf523_1.txt

[Happy2Play 9441]

The log shows you have a permissions issue.

20:47:51.131 /VolumeNas/Emby-New-Movies/The Hand That Rocks the Cradle.mp4: Permission denied

Since the file does not show any media info also, I suspect your server log has lots or permission errors also.

{"Protocol":"File","Id":"50cfe26d744a38a68f365d8bbd49bf52","Path":"/VolumeNas/Emby-New-Movies/The Hand That Rocks the Cradle.mp4","Type":"Default","Container":"mp4","Size":0,"Name":"The Hand That Rocks the Cradle","IsRemote":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[],"Formats":[],"RequiredHttpHeaders":{},"ReadAtNativeFramerate":false}

 

[MIckeysServer 0]

Thank you 

is this in emby or my server ? 

I have given emby access ?

or do you think its router ?

I have another pc running expenology and that could access no problems at all 

Thank you 

Mike 

[Luke 40077]

@MIckeysServer are you still having an issue with this? Our install package sets up an emby user on the machine. Can you sure that user has permissions to your media folders?