Dave9999 4 Posted December 20, 2021 Posted December 20, 2021 Mac mini M1, macOS Monterey 12.1. Have not found a video that will play now.. No issues on other clients.
Luke 39007 Posted December 22, 2021 Posted December 22, 2021 Hi @Dave9999 are you still seeing this or has anything changed?
Dave9999 4 Posted December 22, 2021 Author Posted December 22, 2021 It happens every time I try to playback a video from my NAS. I uninstalled and reinstalled the app from the Mac App Store. The crash reports went to Apple, I think.
Luke 39007 Posted January 2, 2022 Posted January 2, 2022 On 12/21/2021 at 11:50 PM, Dave9999 said: It happens every time I try to playback a video from my NAS. I uninstalled and reinstalled the app from the Mac App Store. The crash reports went to Apple, I think. @Dave9999 are you still running into this?
Dave9999 4 Posted January 2, 2022 Author Posted January 2, 2022 Yes. Here's the start of the crash dump: Process: Emby [984] Path: /Applications/Emby.app/Contents/MacOS/Emby Identifier: com.emby.mobile Version: 2.0.9 (5) App Item ID: 992180193 App External ID: 839352755 Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-01-02 08:36:43.6969 -0500 OS Version: macOS 12.1 (21C52) Report Version: 12 Anonymous UUID: B633D730-4B88-3258-0A8B-212FB2A9ED67 Time Awake Since Boot: 340 seconds System Integrity Protection: enabled Crashed Thread: 13 mpv/mpv core
Dave9999 4 Posted January 14, 2022 Author Posted January 14, 2022 Still happens every time I launch the app on my Mac Mini M1, current OS.
Luke 39007 Posted February 4, 2022 Posted February 4, 2022 OK we'll have a new update to this app out soon. Thanks.
Dave9999 4 Posted February 10, 2022 Author Posted February 10, 2022 Spoke too soon, issue is back ------------------------------------ Translated Report (Full Report Below) ------------------------------------- Process: Emby [7528] Path: /Applications/Emby.app/Contents/MacOS/Emby Identifier: com.emby.mobile Version: 2.0.9 (5) App Item ID: 992180193 App External ID: 839352755 Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-02-10 16:10:37.6138 -0500 OS Version: macOS 12.2.1 (21D62) Report Version: 12 Anonymous UUID: B633D730-4B88-3258-0A8B-212FB2A9ED67 Time Awake Since Boot: 3200 seconds System Integrity Protection: enabled Crashed Thread: 13 mpv/mpv core Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [7528]
Luke 39007 Posted February 11, 2022 Posted February 11, 2022 We have an update in apple review so hopefully you'll be able to get it in a few days. Thanks.
Dave9999 4 Posted February 13, 2022 Author Posted February 13, 2022 Just got the update Version 2.1.2 (6), still crashes on my Mac M1 Mini: Process: Emby [5772] Path: /Applications/Emby.app/Contents/MacOS/Emby Identifier: com.emby.mobile Version: 2.1.2 (6) App Item ID: 992180193 App External ID: 847116499 Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-02-13 14:24:35.0050 -0500 OS Version: macOS 12.2.1 (21D62) Report Version: 12 Anonymous UUID: B633D730-4B88-3258-0A8B-212FB2A9ED67 Time Awake Since Boot: 19000 seconds System Integrity Protection: enabled Crashed Thread: 14 mpv/mpv core Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
Luke 39007 Posted February 15, 2022 Posted February 15, 2022 On 2/13/2022 at 2:26 PM, Dave9999 said: Just got the update Version 2.1.2 (6), still crashes on my Mac M1 Mini: Process: Emby [5772] Path: /Applications/Emby.app/Contents/MacOS/Emby Identifier: com.emby.mobile Version: 2.1.2 (6) App Item ID: 992180193 App External ID: 847116499 Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-02-13 14:24:35.0050 -0500 OS Version: macOS 12.2.1 (21D62) Report Version: 12 Anonymous UUID: B633D730-4B88-3258-0A8B-212FB2A9ED67 Time Awake Since Boot: 19000 seconds System Integrity Protection: enabled Crashed Thread: 14 mpv/mpv core Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY And when exactly is this, after launching the app, or when trying to play something?
Luke 39007 Posted February 15, 2022 Posted February 15, 2022 Can you please go over an example? Thanks.
Dave9999 4 Posted February 15, 2022 Author Posted February 15, 2022 Any video I try crashes the Mac player. 4K movies seem to play ok, SD and HD mostly crash on open.
Luke 39007 Posted March 1, 2022 Posted March 1, 2022 Hi @Dave9999 we're looking into this. Thanks for reporting.
cinethink 0 Posted March 6, 2022 Posted March 6, 2022 same problem. Migrated from plex to avoid all these bugs...and here we are. 4 months since this error reported.
edgepathway 0 Posted November 30, 2022 Posted November 30, 2022 FYI, same issue from the non-app store version, haven't tried App Store version yet.
Luke 39007 Posted December 12, 2022 Posted December 12, 2022 Hi @edgepathway are you still having an issue with this?
edgepathway 0 Posted December 12, 2022 Posted December 12, 2022 Yes, non app store version crashes on hitting play. Tried uninstall and reinstall multiple times. App Store version just sits on loading screen for over 20 min with nothing
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