Emby server sets wrong IP public address

[giacombum 1]

Hello,

My Emby server hosted on my TrueNAS server, is picking the wrong public IP address (I don't know where this address points, honestly); if I set the public address manually adding my public IP address to "external domain" in the server configuration, it works. I opened both 8096 and 8920 ports on my router and emby server has static IP address.

[Luke 40135]

Hi there, why do you think that it's wrong?

[giacombum 1]

I checked on my router and using whatismyipaddress and both are the same and both differ from the public IP that emby server picks.

[Luke 40135]

OK well this is pretty rare, but I guess that's part of the reason why we have the option to customize it in emby server network settings. If it was perfect in all possible network environments, then we probably wouldn't need the option.

[Happy2Play 9458]

Is there a reason you have not updated to 4.6.7.0?

[giacombum 1]

I would like to update, but this new version seems not landed yet to TrueNAS community plugins...

[Carlo 4552]

Have you tried updating yet by downloading directly from our site?
If you need help with this send me a PM and I can remote in and show you how to do it.

Carlo

[billxsand 1]

Hey everyone this is happening to me too.

Was going through the checklist (forward ports, set local static IP, ) nothing worked.

Then I tried using the public IP address provided by whatismyip and PRESTO, it connected to my PC

 

 

 

 

[Luke 40135]

Are you using a VPN?

[billxsand 1]

Yes but I have verified that it is closed and disconnected

 

EDIT: It suddenly started working so that must have been it! The addresses now match up correctly on Whatismyip AND inside the Emby dashboard. Thx

Edited July 17, 2022 by billxsand

[Luke 40135]

If the VPN is causing the wrong address to be detected then you can always customize it in the server network settings. Just make sure to remember that you'll have to keep it up to date if you do that.