AppleTV will not login

[LindsayCole 0]

I'm having the problem detailed in this thread:

The device name is just ATV. I have uninstalled, and reinstalled the app numerous times.

Workflow goes like this:

Uninstall App, reinstall app> emby connect (site says pin confirmed), emby refreshes, but instead of refreshing to the server menu of content it goes to the email and password process which fails 100% of the time.

How do I get around this?

Emby server version is 4.6.7.0

AppleTV is tvOS 15.1.1 (19J581)

 

Thanks,

Lindsay

[LindsayCole 0]

This has been tested on another AppleTV, and problem persists.

[LindsayCole 0]

We just tested a different account- and that works fine.

 

Must be a problem with the account?

[LindsayCole 0]

The account that isn't working, works fine on iPad and browser. So weird.

Works properly when using Infuse as well.

[LindsayCole 0]

So I think we solved this.

The account had two different servers shared to it.

One account was SSL, and the other one wasn't. When I removed the SSL'd server- everything started working.

[Luke 29054]

Thanks for the feedback.