Siirappi 0 Posted November 26, 2021 Share Posted November 26, 2021 Hi! I'm having problems playing 4k content and app info says it's transcoding. My server is not powerful enought to transcode so everything has to be played direct. Codecs are H264(mp4) and AAC. I'm using the beta program app. Video plays fine if I'm using app.emby.media via browser. Do you have any idea what could be the reason for the video transcoding? Link to comment Share on other sites More sharing options...
GrimReaper 3286 Posted November 26, 2021 Share Posted November 26, 2021 (edited) Could you post ffmpeg log? Might be bandwidth-related if set on Auto. Or incompatible subs. Anyway, logs would show. Edited November 26, 2021 by GrimReaper Link to comment Share on other sites More sharing options...
Siirappi 0 Posted November 26, 2021 Author Share Posted November 26, 2021 (edited) Hi! You can find the log as an attachment. It shouldn't be beacuse of the network speed as I'm using quite fast 5Ghz wifi at the moment and the file plays fine with the web app. No subs with this video file. I have tried it with and without setting it to auto. I'm still in test phase of my possible migration from plex to emby. ffmpeg-transcode-70efac2e-3b01-4c3b-b35f-e016e506cc5c_1.txt Edited November 26, 2021 by Siirappi Link to comment Share on other sites More sharing options...
GrimReaper 3286 Posted November 26, 2021 Share Posted November 26, 2021 (edited) TranscodeReasons=VideoLevelNotSupported Which device you're trying to play that on? Edited November 26, 2021 by GrimReaper Link to comment Share on other sites More sharing options...
Siirappi 0 Posted November 26, 2021 Author Share Posted November 26, 2021 Samsung Galaxy s10e Link to comment Share on other sites More sharing options...
GrimReaper 3286 Posted November 26, 2021 Share Posted November 26, 2021 "Level":52 Not really sure whether that device would support 5.2, as that's quite high, I know even Shield did not two-three years ago. Link to comment Share on other sites More sharing options...
Siirappi 0 Posted November 26, 2021 Author Share Posted November 26, 2021 I don't know what level:52 means. So it's because my phone is too old and/or the file is too new? I'll be changing to s21 in a week so maybe it will work with that phone. Link to comment Share on other sites More sharing options...
Solution Luke 37045 Posted November 26, 2021 Solution Share Posted November 26, 2021 Hi, yes that is correct. Your current phone does not support it Link to comment Share on other sites More sharing options...
Siirappi 0 Posted November 26, 2021 Author Share Posted November 26, 2021 Thanks for the help. I'll try again when I get the new phone. Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 26, 2021 Share Posted November 26, 2021 Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
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