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Cannot stream when internet connection is down


0v3rl0rd
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Hi everyone 

So my setup is: 
NETWORK: 
1) Asus RT-AX86U with a Huawei 4G usb stick as a main internet connection 

DEVICES: 
1) Raspberry Pi 4 with Emby server installed 
2) Windows 10 PC 
3) Android smartphone with Emby app 
4) Chromecast with Emby app 
5) LG TV with Emby app 

All devices are connected to LAN: 
RPi and PC via ethernet, and the rest via WiFi. 

The problem is - when there is no internet connection (by the end of the month, when my traffic has run out, because it's limited), I can barely open emby server (from any app)... I cannot stream movies locally. 

I can only stream locally to my Android phone. 

I can access my SAMBA share on the same server via Windows PC or Android phone normally as usual, regardless of internet connection. 
But I cannot stream with Emby to all devices except to my smarthphone. 

All LAN devices have static IP's. I never stream when outside LAN - because of limited traffic. 

Any info? 

Edited by 0v3rl0rd
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Hi, Also how are you logging into your servers?
Do you use Emby Connect or have you setup your clients to use the local IP and port shown on the server dashboard?

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0v3rl0rd
8 hours ago, Luke said:

HI there, can we please look at a specific example? What device and Emby app did this last happen with? Thanks !

Hi. It last happened on Chromecast app & LG app & Windows PC via web browser. I tried them one after another. For some reason it works only from mobile, which is weird. 

 

4 hours ago, cayars said:

Hi, Also how are you logging into your servers?
Do you use Emby Connect or have you setup your clients to use the local IP and port shown on the server dashboard?

Hi. I don't use Emby Connect. On all devices I've chosen "connect manually" and on all devices I entered the same local IP address: http://192.168.xxx.yyy:8096/ 

As stated, it works if there is internet connection, but it doesn't when there's no internet. 

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A couple of things to note. If you are setup to require SSL/TLS using a secured port that could require internet access. Same if you are using a domain name and don't have a local DNS server setup to handle local traffic. This could cause you issues even if you are using IP from the client side because the server may be using the https itself internally.  You can see this looking at the logs.

If you have any browser addons, these could be causing issues as the plugs could be in need of internet access to function correctly.  In a browser you can bring up the debug console and likely see what reason you have for not being able to connect.  You can also look at the server logs as well for the connection attempt.

I don't own one of the new Chromecasts so I'm not sure how they work, but it would not surprise me if they don't work offline.  Google likes it's telemetry data.
@Luke might know if this device will run offline or not.

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Hi, Chromecast requires an internet connection because all Chromecast apps are internet-hosted. That's just how they work. LG TV's I believe also require an internet connection, but not specifically the Emby app. @SamES can confirm.

But the web app though you should be able to use. What address is in the browser address bar?

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