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Can't get Emby to work on my Synology DS418?


Go to solution Solved by Carlo,

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Scarecrow100
Posted (edited)

Hi, I am a newbie so please be gentle.

I am trying to set up emby on my Synology DS418 with very little success.

emby is not in the package centre on my DS418 so I downloaded the ARMv8 (x18 Series)

from the emby website and manually installed it on my Synology.

I have not been able to get it to run.

It is listed as an installed item on the main menu but when I click on it I get this message:

This site can’t be reached

192.168.1.67 refused to connect.

Try:

ERR_CONNECTION_REFUSED

 

I would really welcome a step by step, plain and simple (I stress the word “simple”) jargon-free explanation as to what the problem might be.

I figured it might be some settings on my Synology?

Edited by Scarecrow100
FrostByte
Posted

Are you running DSM 6?

Posted (edited)

While it's most likely you got the correct package, let's spend a minute and verify which exact CPU your NAS has because Synology has 3 different NAS boxes with "DS418" in the name.

Go to control panel in DSM and bring up the System Info menu. Which exact CPU does it show?
Realtek RTD1293 = (armv8)
Realtek RTD1296 = (armv8)
Intel Celeron J3355 = (x64)
You can always lookup which package to use based on that info or specific model here: https://github.com/SynoCommunity/spksrc/wiki/Architecture-per-Synology-model

As @FrostByte already asked, which DSM version are you currently on?

Can you go to package center and open Emby by clicking on the box (not the link) to get this screen.
image.png.3d06ddba013f997c323f45409b842222.png

Take a screenshot for us. Of course if Emby Server isn't running click the RUN button to start it.

Past this point we will need the actual Emby Server log file which we can tell you how to get to but it depends on the version of DSM you have.
Also let us know if you are comfortable working in SSH/terminal or if you need a GUID to use.

Carlo

PS, if you want a quick hand with this shoot me a PM and I can do a remote session with you and help you get this sorted out quickly.

Edited by cayars
  • Like 1
Scarecrow100
Posted

Hello Frostbyte, I am running DSM 6.2.2-24922 Update 3

Hi Carlo, i would like to do that remote session?

 

  • Like 1
Posted

Are you not able to update to DSM 7?

Scarecrow100
Posted

Hi Luke, I am not sure how to do this?

Scarecrow100
Posted

Hi Luke, I have just discovered how to update to DSM 7

FrostByte
Posted

Once you have upgraded to DSM 7 you should see version 4.6.4 in Package Center.

Let us know how it goes and if you need anything else.

And of course cayars can remote into your NAS if you still wish later

  • Solution
Posted

@Scarecrow100 Have you tried it yet?
We have specific directions for this here:

 

  • Like 1
FrostByte
Posted

I think this is an initial install of Emby we're trying to do

  • Like 1
Scarecrow100
Posted

Hi Everyone,

I upgraded to DSM 7 and I am now able to get emby to work on my Synology DS418.

A big thanks to everyone for their input

 

 

Posted

Thanks for the feedback.

  • Like 1
  • 7 months later...
mike3821
Posted
On 21/11/2021 at 09:32, Scarecrow100 said:

Hi Everyone,

I upgraded to DSM 7 and I am now able to get emby to work on my Synology DS418.

A big thanks to everyone for their input

 

 

Do you have enough horse power for transcoding on this unit? How many concurrent connections can you have?

  • 11 months later...
Posted
On 7/20/2022 at 2:10 PM, mike3821 said:

Do you have enough horse power for transcoding on this unit? How many concurrent connections can you have?

I also have a DS418 and Emby was having troubles with dropouts and fits and starts- probably due to the Synology CPU (Realtec 1296).    I didn't spend a whole lot of time trying to get it working better and I ended up moving the Emby server back to my iMac where it works fine (movies still on the NAS)

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