Why does the APP play movies on Android 12 system, but there is no pic

[czkj520 0]

Why does the APP play movies on Android 12 system, but there is no picture?

[Luke 40065]

@czkj520

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[czkj520 0]

This is the video I recorded

[czkj520 0]

@LukeVideo uploaded

[czkj520 0]

@LukeMy mobile system

[Carlo 4552]

9 hours ago, czkj520 said:

This is the video I recorded

What does Stats for Nerds (cog menu) show you for this?

[czkj520 0]

@cayarsThere is no picture when the Android client plays the video. The mobile phone is an Android 12 system

[Carlo 4552]

OK thanks.  We still need the info that @Luke asked for above.

[Luke 40065]

@czkj520

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !