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Can't get online trailers to work in Vantage Point.


GaryC357
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First I want to say that this is an awesome plug in. Its allows me to set things up like I wanted. Everything works, all the bumpers load & play as they should, but for some reason VP wont retrieve/play online trailers. I don't use local trailers at all. My set up for this section is attached. Emby would stream trailers before (I had Cinema Mode & the Trailers plug in both installed). Per Vantage Points instruction's I uninstalled Cinema Mode, but I still have the Trailers plug in installed if that makes a difference. I've also rest the server. Any idea why its not working?

Emby is running on a Synology NAS if that makes a difference.

 

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Edited by GaryC357
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Cinema Intros is an option that has to be enabled in the user apps and/or the server. Its enabled.

Cinema Mode is a plugin that the dev said had to be removed for VP to work.

Everything on my end works except for VP showing trailers.

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It has stopped working for me as well. Not sure if it's relating to Vantage Point though as when I disable it and go back to using Cinema Mode, I can't get any trailers to play either. Do you get the trailers to play with Cinema Mode enabled only?

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Unfortunately I had to uninstall VP. It was creating some other issues randomly on playback of both movie & tv titles (which were not enabled). I went back to using Cinema Mode & now everything is working again. Cinema Mode loads trailers fine. The only description I can give regarding what was going on with VP is it acted like it was stalling out & getting hung up on whether to play the intro/bumper videos or not & would just sit on a loading screen & never play anything.

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Yes you are right. I removed Vantage Point and trailers were working again using Cinema Mode. It wasn't enough just turning off the Vantage Point plugin. Maybe @Cheesegeezer could look into this.

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@Luke has anything been updated with trailers, cinema mode or the core i need to change.

40 minutes ago, memc said:

Yes you are right. I removed Vantage Point and trailers were working again using Cinema Mode. It wasn't enough just turning off the Vantage Point plugin. Maybe @Cheesegeezer could look into this.

can you guys send me logs to i can trace an error or something. 
cheers

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4 hours ago, Cheesegeezer said:

@Luke has anything been updated with trailers, cinema mode or the core i need to change.

can you guys send me logs to i can trace an error or something. 
cheers

None that I can think of.

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On 30/10/2021 at 08:11, GaryC357 said:

Cinema Intros is an option that has to be enabled in the user apps and/or the server. Its enabled.

Cinema Mode is a plugin that the dev said had to be removed for VP to work.

Everything on my end works except for VP showing trailers.

On 31/10/2021 at 10:32, memc said:

It has stopped working for me as well. Not sure if it's relating to Vantage Point though as when I disable it and go back to using Cinema Mode, I can't get any trailers to play either. Do you get the trailers to play with Cinema Mode enabled only?

Gents I have fixed this issue just now, so keep an eye out for an update on your server for Version 1.0.0.6.

23 hours ago, GaryC357 said:

Unfortunately I had to uninstall VP. It was creating some other issues randomly on playback of both movie & tv titles (which were not enabled). I went back to using Cinema Mode & now everything is working again. Cinema Mode loads trailers fine. The only description I can give regarding what was going on with VP is it acted like it was stalling out & getting hung up on whether to play the intro/bumper videos or not & would just sit on a loading screen & never play anything.

Interesting you say TV shows as the only logic in Vantage Point is checking if an item is a Movie, if it is then it will allow the code to run, so if it's not, it wont run any code. 

I did find another error in the code while i was troubleshooting the trailers one, it may have fixed this issue.

If you can run give it a go and run a fresh log for me please (enable debug logging).

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8 hours ago, Cheesegeezer said:

Gents I have fixed this issue just now, so keep an eye out for an update on your server for Version 1.0.0.6.

Thanks it's working again for me.

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