Playback error

[Ninko 76]

Hi,

Whenever I try to play something on my Samsung smart TV all I get is a playback error.

Any help please

embyserver.txt

[Luke 40154]

Hi there, what does the error say? What version of the Samsung app do you have? What are you trying to play?

[Ninko 76]

Hi,

It says, Playback error, no compatible streams are available. Please try again later or contact your administrator for details.

Emby for Samsung 1.0.94

I was trying to watch a film, but it doesn't matter what I try to watch, I get the same error.

[Luke 40154]

OK, I would suggest updating to the latest version of our app using the USB install method:

https://emby.media/emby-for-samsung-smart-tv.html

Unfortunately Samsung is no longer accepting store submissions for your older model so it's never going to be able to go past 1.0.94.

[Ninko 76]

I'm not sure of the model of my TV, which version of emby do I need?

Thanks

[Happy2Play 9460]

OT: You need to apply the inotify patch to your Synology.  Looks like most libraries show this.

2021-10-15 02:14:50.790 Error LibraryMonitor: Error in Directory watcher for: /volume1/video/TV Shows
	*** Error Report ***
	Version: 4.6.4.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -updatepackage emby-server-synology7_{version}_x86_64.spk
	Operating system: Linux version 4.4.180+ (root@build15) (gcc version 7.5.0 (GCC) ) #41890 SMP Thu Jul 15 03:43:42 CST 2021
	Framework: .NET Core 3.1.13
	OS/Process: x64/x64
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	System.IO.IOException: System.IO.IOException: The configured user limit (8192) on the number of inotify watches has been reached, or the operating system failed to allocate a required resource.
	Source: 
	TargetSite: 
	No Stack Trace Available

This topic or this one

[FrostByte 5260]

5 minutes ago, Ninko said:

I'm not sure of the model of my TV, which version of emby do I need?

Thanks

According to the log your model is UE32K5500 which is a 2016

[Luke 40154]

11 minutes ago, Ninko said:

I'm not sure of the model of my TV, which version of emby do I need?

Thanks

Your version of the server is fine, it's the Emby Samsung app that is a little out of date for the reasons I mentioned above.

[Ninko 76]

Ok, I'm now running version 1.1.04.

Still getting the same error

embyserver.txt

Edited October 15, 2021 by Ninko

[SamES 1005]

Can you please post the media info of the file you are trying to play?  Info from the details screen on the server is fine for now.

[Ninko 76]

Details attached.

Although it seems to have a problem with all my videos

[Luke 40154]

If you put the video on a USB stick and connect that to the TV, is the tv able to play it?

[Ninko 76]

It can yeah.

It used to work fine but just out of the blue, it stopped.

[Luke 40154]

Can you provide a copy of the video for testing? Thanks.

[Ninko 76]

How do I give you a file of that size?

[Luke 40154]

11 hours ago, Ninko said:

How do I give you a file of that size?

Is something like dropbox or google drive possible?

[SamES 1005]

A sample would be good.

i assume all these settings are enabled in the user profile