Jaywestmorland 0 Posted August 7 Share Posted August 7 Hello I have a EX4100 os 5 and have installed the 2 different apps offered and neither one lets me open nor find server. It installs the app without errors. When clicking conf I get nothing can't find server. I have tried this on both of the ex4100 that I have both act the same way. Please help. New at this and am lost. Link to comment Share on other sites More sharing options...
Luke 28292 Posted August 8 Share Posted August 8 Hi there, what package file did you install? Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 8 Author Share Posted August 8 4.7.0.5 sarmhf.bin Have tried uninstalling and installing several different times no luck Thanks Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 8 Author Share Posted August 8 Also have tried 4.6.4.0 Link to comment Share on other sites More sharing options...
alucryd 101 Posted August 9 Share Posted August 9 @Jaywestmorland Could you SSH into your device and post the output of the following commands please? uname -a cat /proc/cpuinfo ls -la /lib/ld-* I only have the Ex2 ultra here and can't reproduce. Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 9 Author Share Posted August 9 9 hours ago, alucryd said: uname -a cat /proc/cpuinfo ls -la /lib/ld-* login as: sshd sshd@xxx.xxx.xxx.xxx password: BusyBox v1.30.1 (2020-09-04 02:41:28 UTC) built-in shell (ash) Enter 'help' for a list of built-in commands. root@WDMyCloudEX4100 ~ # uname -a Linux WDMyCloudEX4100 4.14.22-armada-18.09.3 #1 SMP Fri May 28 00:58:44 UTC 2021 ga-18.09.3 Build-23 armv7l GNU/Linux root@WDMyCloudEX4100 ~ # cat /proc/cpuinfo processor : 0 model name : ARMv7 Processor rev 1 (v7l) BogoMIPS : 1600.00 Features : half thumb fastmult vfp edsp thumbee neon vfpv3 tls vfpd32 CPU implementer : 0x41 CPU architecture: 7 CPU variant : 0x4 CPU part : 0xc09 CPU revision : 1 processor : 1 model name : ARMv7 Processor rev 1 (v7l) BogoMIPS : 1600.00 Features : half thumb fastmult vfp edsp thumbee neon vfpv3 tls vfpd32 CPU implementer : 0x41 CPU architecture: 7 CPU variant : 0x4 CPU part : 0xc09 CPU revision : 1 Hardware : Marvell Armada 380/385 (Device Tree) Revision : 0000 Serial : 0000000000000000 root@WDMyCloudEX4100 ~ # ls -la /lib/ld-* -rwxr-xr-x 1 root root 105840 May 1 2019 /lib/ld-2.28.so lrwxrwxrwx 1 root root 10 May 1 2019 /lib/ld-linux-armhf.so.3 -> ld-2.28.so lrwxrwxrwx 1 root root 19 May 1 2019 /lib/ld-linux.so.3 -> ld-linux-armhf.so.3 root@WDMyCloudEX4100 ~ # Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 9 Author Share Posted August 9 The above is what I got from ssh. Thanks for your help with this problem. Link to comment Share on other sites More sharing options...
alucryd 101 Posted August 12 Share Posted August 12 (edited) Hmm, on paper it all checks out, this is virtually the same hardware as some synology models. Unfortunately WD's software is where things get ugly, I'll try to produce a build that can hopefully bypass their software. Worst case scenario I'll move all EX models to the mono variant. Edited August 12 by alucryd Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 12 Author Share Posted August 12 thanks for your help with this. I have tried everything that I can think of to make it work. No luck. I have looked at all the installed files and it looks like everything is there for what I can tell. I have 2 of these and they have been great for my nas and backup nas. I have run them for years and they just work. I do have a large video and audio libraries. That is why I wanted to change my server so that I can use a localized database. I have installed and working with mysql right now for the database. Thanks again for your help. Link to comment Share on other sites More sharing options...
alucryd 101 Posted August 12 Share Posted August 12 Please give this beta a try: https://github.com/MediaBrowser/Emby.Releases/releases/download/4.7.0.7/emby-server-western_digital_ex4100_os5_4.7.0.7_armhf.bin Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 12 Author Share Posted August 12 Same issue still can't open the index file to configure the app. I think something is installing the wrong way. Link to comment Share on other sites More sharing options...
alucryd 101 Posted August 12 Share Posted August 12 Thanks, I'll try a mono package now, brb. Link to comment Share on other sites More sharing options...
alucryd 101 Posted August 12 Share Posted August 12 There you go: https://github.com/MediaBrowser/Emby.Releases/releases/download/4.7.0.7/emby-server-western_digital_ex4100_os5_4.7.0.7_arm.bin Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 12 Author Share Posted August 12 No that is the same as the other ones. after install I receive a VERR_CONNECTION_REFUSED. Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 12 Author Share Posted August 12 could this be the port? I have tried to ssh into the port and I am unable to access. I can ssh into the drives on prot 22. Link to comment Share on other sites More sharing options...
alucryd 101 Posted August 12 Share Posted August 12 Ah, sorry about that, looks like all our beta mono packages are down right now. I built the stable version Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 12 Author Share Posted August 12 I have got the startup page and will work on this thanks I think you got it Link to comment Share on other sites More sharing options...
alucryd 101 Posted August 12 Share Posted August 12 Awesome, thanks for doing the testing Link to comment Share on other sites More sharing options...
Luke 28292 Posted August 16 Share Posted August 16 On 8/12/2021 at 11:41 AM, Jaywestmorland said: I have got the startup page and will work on this thanks I think you got it @Jaywestmorland are you all set now? Link to comment Share on other sites More sharing options...
Jaywestmorland 0 Posted August 16 Author Share Posted August 16 Yes it is fixed thanks works great Link to comment Share on other sites More sharing options...
Luke 28292 Posted August 16 Share Posted August 16 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
t4madmin 0 Posted October 10 Share Posted October 10 Hi all, I am having the same issue as this other user also, downloaded the package for emby server for 0S3 as I've yet to upgrade to OS5 as I've heard a few horror stories after the update so I'm hesitant! lol. I had tried to download that package that you posted on the 12th of Aug but it looks like it's dead. Is there any help I can get without updating to WD's OS5 (BTW I do plan to update but I have 4 8TB drives that I want backed up before I attempt it and well...that cost money I don't have :( lol) or must that be a requirement? Just asking, I'm running it on my laptop and it's running and handling fine, I just don't want to leave it on it as if I need to go my family doesn't have access to our catalog so I would love to get it on the NAS but if need be I can put it on a USFF I have! Just thought I'd ask. This is the package I used: emby-server-western_digital_ex4100_4.6.4.0_armhf.bin and unit is the WD EX4100 (I can ssh into it if you would like to see logs) Any info or help is greatly appreciated! Thanks Link to comment Share on other sites More sharing options...
Luke 28292 Posted October 11 Share Posted October 11 @t4madmin Quote but it looks like it's dead What do you mean by this? Link to comment Share on other sites More sharing options...
t4madmin 0 Posted October 11 Share Posted October 11 @Luke sorry, I meant when I click on the link it gives me a "404 Not Found." I apologize, when you asked that I said to myself, yep, that was confusing on my part! My apologizes! Thanks for responding and if you need any other input let me know. I appreciate your time and any help! Thanks Link to comment Share on other sites More sharing options...
Luke 28292 Posted October 12 Share Posted October 12 2 hours ago, t4madmin said: @Luke sorry, I meant when I click on the link it gives me a "404 Not Found." I apologize, when you asked that I said to myself, yep, that was confusing on my part! My apologizes! Thanks for responding and if you need any other input let me know. I appreciate your time and any help! Thanks Hi, please try using the download from our website: https://emby.media/western-digital-server-os3.html Thanks. Link to comment Share on other sites More sharing options...
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