Olroy12 1 Posted Wednesday at 08:23 PM Share Posted Wednesday at 08:23 PM Bonjour, Depuis un peu plus de 10 jours, je ne parviens plus à me connecter à mon serveur emby (installé sur un Synology DS920+) lorsqu'il s'agit d'une connexion distante. En local, tout fonctionne totalement normalement, mais depuis mon telephone, en distant, ça me dit : "Erreur de connexion Nom d'utilisateur ou mot de passe incorrect. Réessayer." Evidemment, le nom d'utilisateur et le mot de passe sont correct, mais ça bug. Quelqu'un rencontre le même problème ou a une idée ? (Je suis à jour d'Emby, avec Emby Premiere; je suis à jour de DSM version 6.2.4-25556) Link to post Share on other sites
cayars 2685 Posted Wednesday at 10:16 PM Share Posted Wednesday at 10:16 PM Hi, What happens if you open Chrome (or other browser) on your phone and try and login directly using your Dashboard remote URL? 1 Link to post Share on other sites
Olroy12 1 Posted Thursday at 06:39 AM Author Share Posted Thursday at 06:39 AM (edited) Hi Cayars, I just tried, with Chrome, my external ip address (and port) and the result is exactly the same. Edited Thursday at 06:39 AM by Olroy12 Link to post Share on other sites
cayars 2685 Posted Thursday at 12:03 PM Share Posted Thursday at 12:03 PM What happens when you test with canyouseeme.org? You may want to review this KB article https://support.emby.media/support/solutions/articles/44002137137-remote-setup 1 Link to post Share on other sites
Olroy12 1 Posted Thursday at 01:23 PM Author Share Posted Thursday at 01:23 PM It's the good one ! My ip address is the correct one, the one displayed in Emby for the external link and the one that my internet box also gives me when I ask it! it was my first check when it didn't work anymore ... Link to post Share on other sites
Solution Olroy12 1 Posted Thursday at 03:41 PM Author Solution Share Posted Thursday at 03:41 PM J'ai compris le pb !!! Upnp et DHCP n'étaient plus raccord !!! J'ai corrigé et ça marche sur mon smartphone !!! Merci beaucoup @cayars, en voyant comment tu cherchais, j'ai compris d'où ça pouvait venir !!! Link to post Share on other sites
cayars 2685 Posted Thursday at 03:53 PM Share Posted Thursday at 03:53 PM So are you all set now? Link to post Share on other sites
Olroy12 1 Posted Friday at 06:51 AM Author Share Posted Friday at 06:51 AM Yes ! Everything is ok ! My older children who are studying away from home have access to the video library again! All is well Link to post Share on other sites
Lenders57 7 Posted Friday at 07:02 PM Share Posted Friday at 07:02 PM Hello, Perso j'ai eu le même problème sur mon smartphone, c'était ok en wifi mais pas en 4G. Je me suis reconnecté en wifi et ça fonctionnait en 4g ensuite. Pas d'histoire de dhcp / upnp pour le coup en plus je voyais même pas les tentatives de connexion sur le dashboard, c'était bizarre Link to post Share on other sites
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