Emby server won't work externally when connected to ethernet, okay on wifi

[Bbirchtats 0]

I have had this problem with multiple computers. I get the server working externally on a computer, then I plug in the ethernet to try to increase the speed for streaming and the server doesn't work externally anymore. Is there some wired vs. wireless setting that I missed somewhere? I would really prefer the speed boost that would come with wired. I'm running windows machines and since the external server does work on wifi, I think that the firewall and appropriate settings are okay. I would really like to settle this issue I've been having. More details can be provided, thank you.

[Abobader 3471]

Hello Bbirchtats,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9785]

9 minutes ago, Bbirchtats said:

Is there some wired vs. wireless setting that I missed somewhere?

Are you doing manual port forwarding or using port mapping?

 

[Carlo 4561]

Hi, you are likely getting a different LAN IP address for wireless and wired.  So if you can run wired over Ethernet just use that.

Make sure your router port forwarding is pointing to the "new" IP address your server box gets when connected via Ethernet.

It should be as simple as that.

[Luke 42086]

@Bbirchtats has this helped? Are you still having an issue with this?