Deleted videos don't go away immediately

[justinrh 260]

Usually, when I delete a movie (from library or latest movies or continue watching), it will take several seconds to be removed from the list, or sometimes I get out of that context then come back in and it seems to force it to go away.  Why the lag?

I think this log has a couple of deletions while I was using my Shield.

embyserver-63761558396.txt

[Luke 42078]

Hi there, how did you delete the video? Why do you think it doesn't go away immediately?

[justinrh 260]

2 minutes ago, Luke said:

Hi there, how did you delete the video? Why do you think it doesn't go away immediately?

Hi, Luke.  I use the Delete button for the video.  I know it doesn't go away immediately because it is still showing in the UI.

 

Every once in a while, it will immediately go away.

[Happy2Play 9780]

So you are deleting a item from the itemsdetails page and not from library level correct?  But many factors could be at play depending on what the server is doing at the time you chose to delete something.  But it sounds like a screen refresh issue from what you have currently described.

[justinrh 260]

Look at the log from 2021-07-10 19:11:57.986.  What does that tell you?

[Happy2Play 9780]

10 minutes ago, justinrh said:

Look at the log from 2021-07-10 19:11:57.986.  What does that tell you?

It was removed from the database, but that has nothing to do with what is showing on the screen at that time.

Edited July 13, 2021 by Happy2Play

[Luke 42078]

Quote

I know it doesn't go away immediately because it is still showing in the UI.

What exactly is showing, and where?

[justinrh 260]

15 hours ago, Luke said:

What exactly is showing, and where?

The normal video item/card (I don't know what you call the UI element that shows a video object) "(from library or latest movies or continue watching)".

One of these thingies:

[Luke 42078]

So what exactly did you do? Deleted from the video detail screen, and then did what?

[justinrh 260]

I didn't do anything.  Delete, then watch the screen to see the change.  I'm a bit confused by the question

[Luke 42078]

Where did you delete from?

[justinrh 260]

See the OP.

[Luke 42078]

You have not indicated where you deleted from, what exactly you clicked on, etc.

[justinrh 260]

"when I delete a movie (from library or latest movies or continue watching)".  I click on the "Delete" icon/command in the corresponding context.

[Happy2Play 9780]

Unless this is system related, I do not see any lag deleting from Latest, Library or itemdetails in Windows via the Web Client.  I click delete, the screen refreshed and the item is gone, from itemdetails I click delete the screen refreshes and am bounced back to previous screen (Library or Home screen Latest row).

If you can do a video it may help demonstrate the issue you are having.

[Carlo 4561]

Most likely when you have a wall of movies and you hover/3dot/delete.  It can take a bit for the wall of movies to update.

That's one spot I've noticed that can be a bit slow to update.

[Luke 42078]

On 8/6/2021 at 7:10 PM, Happy2Play said:

Unless this is system related, I do not see any lag deleting from Latest, Library or itemdetails in Windows via the Web Client.  I click delete, the screen refreshed and the item is gone, from itemdetails I click delete the screen refreshes and am bounced back to previous screen (Library or Home screen Latest row).

If you can do a video it may help demonstrate the issue you are having.

Yes that would be great, thanks.

[justinrh 260]

It may simply be a refresh issue.  Here's a diff workflow with the same problem.  Today (using Edge browser) I was looking at my 'latest movies' list on my home page to 'identify' the recordings.  I clicked a movie to go to the detail page, Identify cmd, find a match, OK - the poster updates appropriately.  I go back to the home page and the poster is not updated in the 'latest movies' list.  I F5 and now the poster is updated.

Last night using the Shield app, from the 'latest movies' list, I opened the detail page for a move, Delete, back at the 'latest movies' list the movie immediately goes away.  From the 'latest movies' list, we opened the detail page for a movie, started watching it, decided we didn't like it, back to detail page, Delete - back at the 'latest movies' list the movie doesn't go away.  We started watching another movie.  When that was over, both the deleted and the watched movies were gone.

If my system is the only one that does this, I guess there is nothing to fix, eh?

[Luke 42078]

Are you still able to reproduce this in the web app?

[justinrh 260]

I don't recall saying I ever saw this issue on the web app.

[Luke 42078]

On 4/18/2022 at 5:35 PM, justinrh said:

I don't recall saying I ever saw this issue on the web app.

What app are you referring to?

[justinrh 260]

ATV app on the Shield

Edited April 19, 2022 by justinrh

[ebr 16177]

On 4/18/2022 at 5:35 PM, justinrh said:

I don't recall saying I ever saw this issue on the web app.

Hi.  Isn't that what this is?

On 8/22/2021 at 4:57 PM, justinrh said:

Here's a diff workflow with the same problem.  Today (using Edge browser) I was looking at my 'latest movies' list on my home page to 'identify' the recordings.  I clicked a movie to go to the detail page, Identify cmd, find a match, OK - the poster updates appropriately.  I go back to the home page and the poster is not updated in the 'latest movies' list.  I F5 and now the poster is updated.

 

[justinrh 260]

I sit corrected.

[jasonb1 7]

Sounds like it could be the same refresh issue I reported in this topic:

Edited April 20, 2022 by jasonb1