AliKazi 0 Posted July 5, 2021 Posted July 5, 2021 (edited) After upgrading to 4.6.4.0 i notice all of my HVEC video that required transcoding to play through browser does not work. The video does not start at all. Also i check in my system there is no task running with ffmpeg. Edited July 5, 2021 by AliKazi
Luke 42077 Posted July 6, 2021 Posted July 6, 2021 Hi there @AliKazi, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !
AliKazi 0 Posted July 9, 2021 Author Posted July 9, 2021 Hi Luke I am trying to play video that are HVEC codec on web browser but it just stuck on loading, but the videos are playing fine on all emby apps. Also i notice before upgrade if i play HVEC video on browser i could see ffmpeg.exe task with high cpu in task bar but now i cannot find ffmpeg at all.
Luke 42077 Posted July 9, 2021 Posted July 9, 2021 4 hours ago, AliKazi said: Hi Luke I am trying to play video that are HVEC codec on web browser but it just stuck on loading, but the videos are playing fine on all emby apps. Also i notice before upgrade if i play HVEC video on browser i could see ffmpeg.exe task with high cpu in task bar but now i cannot find ffmpeg at all. @AliKazi can you please still follow the instructions in the link I provided to provide the details of an example? Thanks.
AliKazi 0 Posted July 13, 2021 Author Posted July 13, 2021 Please find attach herewith the server logs. There is no error to provide screenshot. When i play any movie with HVEC codec through any browser (chrome and IE) it keeps loading and nothing happens. But through aembyserver.txtny app (Theater, Android, IOS) the same movies play fine
Luke 42077 Posted July 15, 2021 Posted July 15, 2021 On 7/13/2021 at 12:54 PM, AliKazi said: Please find attach herewith the server logs. There is no error to provide screenshot. When i play any movie with HVEC codec through any browser (chrome and IE) it keeps loading and nothing happens. But through aembyserver.txtny app (Theater, Android, IOS) the same movies play fine Hi @AliKazi can you please attach the ffmpeg log as well? Thanks.
AliKazi 0 Posted July 15, 2021 Author Posted July 15, 2021 ffmpeg logs attach ffmpeg-remux-c9db82a2-530a-40db-b467-e55ac9eab60b_1.txt
Luke 42077 Posted July 29, 2021 Posted July 29, 2021 @AliKazi I don't see anything obvious here. Can you provide a sample video for testing?
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